Overview
This position supports Accounts Receivable (AR) and cash application processes for assigned customer accounts, including collections, reconciliation, dispute resolution, and reporting. Work is remote with a day shift in the United States.
Responsibilities
- Make collection calls to customers.
- Email/fax invoices or mail hard copies to customers as requested.
- Apply payments in accordance with customer remittances, including deep validation and reporting to the business.
- Allocate cash accurately based on customer remittances.
- Collaborate across AR entities and monitor all aged receivables, including current ageing buckets.
- Serve as a Subject Matter Specialist (SME) for AR processes and the AR value chain.
- Create and update Standard Operating Procedures (SOPs) and incorporate other updates as received.
- Respond to client queries and provide information.
- Identify and resolve unidentified cash; manage the end-to-end cash application process.
- Process cash application functions to invoices at assigned sites, ensuring DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
- Follow up on customer/internal disputes and customer questions; coordinate across departments to reach resolution.
- Reconcile orders to match customer books, including validating credits or debits, and send to customers for collection or refund.
Requirements
- Bachelor’s degree in Accounting, Commerce, Economics, or Finance.
- Advanced English proficiency (C1) and English is required.
- Experience with Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), cash application, collections analytics, collections management, credit risk management, and SAP overview.
- Ability to handle collections inquiries and resolve AR-related issues.
Preferred Qualifications
- Experience working with a real estate client.
Certifications
- Accounts Payable Certification - F-TecF-Tec
- Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)
- Certified Fraud Examiner (CFE) - ACFE
- Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)
- Microsoft Certified: Power BI Data Analyst Associate - Microsoft
Compensation & Benefits
- Approximate annual base compensation range: 31,200 to 39,000 USD.
- The actual offer, including total compensation package plus benefits, will be determined by factors including experience, knowledge, skills, abilities, geographic location, and internal equity.
Location
- Remote
- Day Job (United States of America)
- Los Angeles California-based candidates are not eligible for this role.
Employment Type