Associate Collections Analyst

Overview

This is a fully remote role.

The organization operates in the financial technology sector, modernizing and automating financial processes for businesses ranging from startups to established brands. This position supports the collections team by managing operational and strategic initiatives across the collections lifecycle.

Responsibilities

• Manage and execute collections activities across the product portfolio
• Perform account-level reviews to determine optimal outreach approaches
• Implement strategies to maximize revenue recovery
• Analyze data to inform collections decisions
• Collaborate with team members to improve collections processes

Requirements

• 0 to 2 years of direct collections experience, preferably in e-commerce, payments, or financial services
• Ability to learn and adapt to new processes quickly
• Strong logical thinking and data analysis skills
• Excellent organizational and time management abilities
• Effective interpersonal and decision-making skills

Bonus (preferred):

• Knowledge of payment processing methods such as ACH, digital wallets, and credit cards
• Degree in Accounting, Finance, or Operations Management

Compensation & Benefits

• Estimated salary range: $40,123 to $51,002 USD (salary ranges vary by geographic zone and candidate experience)
• Benefits package includes:
  • Medical, dental, vision, life and disability insurance
  • 401(k) retirement plan
  • Flexible spending and health savings accounts
  • Paid holidays
  • Paid time off

Additional benefits and perks include:

• 100% paid employee health, dental, and vision plans
• Health Savings Account and Flexible Spending Account options
• Life Insurance and Long & Short-term disability coverage
• Employee Assistance Program
• Paid holidays, wellness days, and flexible time off
• Employee Stock Purchase Program and discounts
• Wellness and fitness programs
• Employee recognition and referral programs

Location

Fully remote. Offices are located in San Jose, CA, and Draper, UT.