Billing Specialist

Overview

This role involves managing the processing of client invoices and ensuring timely cash collections for open bills. Reporting to the Billing Manager, the Billing Specialist will handle monthly invoices and retainer billing, assist partners and managers with statements of accounts, and support collections on overdue invoices. Attention to detail is critical, especially regarding Contracts and Letters of Authorization (LOAs) to ensure invoice accuracy each month.

Responsibilities

• Process invoices and monthly retainers, including applicable credit memos.
• Issue monthly customer statements to support collections.
• Ensure all billable expenses are properly invoiced and reconcile discrepancies.
• Set up accrued revenue journal entries for invoices that cannot be posted at month-end closes.
• Support the Client Accounting Manager daily to ensure billing processes are completed effectively and timely.
• Review and post all accounts receivable entries for invoicing and credit memos.
• Update the customer master file with accurate contact information.
• Apply customer payments to close out open invoices.
• Assist the Senior Accountant as needed to ensure daily collections are processed and posted correctly for commissions.
• Prepare reporting requirements and handle ad-hoc projects as needed.

Requirements

• Minimum of 3 years of billing experience.
• Experience in Public Relations or Legal/Law Firm billing is required.
• Strong communication skills.
• Basic accounting knowledge and data entry experience.
• Detail-oriented with a customer service mindset and problem-solving attitude.
• Proficient in Microsoft Excel.
• Ability to learn and adapt to new processes.
• Well organized with the ability to prioritize tasks.
• Bachelor’s degree in accounting, finance, or a related field.

Compensation & Benefits

• Salary range: $52,000 - $59,000, determined by experience, qualifications, skills, seniority, location, performance, and organizational needs.
• 401(k) employer match.
• Premium healthcare plans including medical, dental, and vision coverage.
• Generous paid time off package, including birthday PTO.
• Opportunities for career development and advancement.

Location

This position is based in the United States with potential for remote or office-based work depending on organizational needs.

The organization is an equal opportunity employer and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.