Overview
This role supports staffing, business support, customer service, marketing, and administrative coordination by using approved digital tools and documented workflows.
- Position type: Full-time
- Work model: 100% remote
- Location: United States
- Level: Associate
- Base salary: $49,000–$79,000 per year (compensation depends on experience and demonstrated alignment with the role)
Responsibilities
- Prepare clear handoffs and recurring updates so another authorized teammate can understand what was completed, what remains open, and who owns the next step.
- Maintain accurate records, requests, status updates, and source information related to staffing, business support, customer service, marketing, and administrative coordination.
- Coordinate routine follow-up with customers, clients, vendors, partners, or internal teammates when the Billing Specialist workflow requires action.
- Review assigned work for completeness, document exceptions, and escalate unresolved items instead of guessing.
- Use approved digital systems, email, shared documents, and structured trackers to keep work visible and current.
What Matters Most
- Practical ability with Data Entry, Financial Records, Transaction Review, and Invoice Processing as they apply to the Billing Specialist role.
- Strong written communication, organization, and follow-through in a remote work setting.
- Comfort maintaining accurate digital records and protecting confidential or customer information appropriately.
- Ability to manage deadlines, ask questions when information is incomplete, and document decisions clearly.
Requirements
- Practical experience with:
- Data Entry
- Financial Records
- Transaction Review
- Invoice Processing
- Strong written communication and organizational skills.
- Ability to maintain accurate digital records and protect confidential or customer information.
- Ability to manage deadlines, ask questions when information is incomplete, and document decisions clearly.
- Ability to use approved digital systems, trackers, and structured documentation to keep work current.
Preferred Qualifications
- Data accuracy and attention to detail
- Billing and reconciliation
- Payment tracking
- Record keeping
- Confidentiality
- Expense review
- Supplier coordination
- Travel operations
- Traveler communication
- Spreadsheet management
- Problem solving
- Financial analysis
- Microsoft Excel
Equal Opportunity
The employer considers qualified applicants without regard to any status protected by applicable law. Applicants should provide accurate information and complete lawful, role-appropriate employment verification required by the employer.