Cash Applications Specialist

Overview

This role involves working as a Cash Applications Specialist responsible for ensuring the accuracy and integrity of financial operations by applying, reconciling, and researching client payments. The position supports Accounts Receivable, Accounting, and Finance teams to maintain accurate financial records, support healthy cash flow, and resolve payment-related issues efficiently.

Responsibilities

• Accurately post and apply client payments to appropriate accounts with proper coding, documentation, and timely processing
• Research, reconcile, and resolve payment discrepancies such as unapplied cash, short payments, overpayments, and misapplied transactions
• Investigate payment issues by reviewing remittance information, identifying root causes, and collaborating with internal teams to ensure accurate account balances
• Process voids, refunds, adjustments, and other payment corrections while maintaining proper documentation and audit readiness
• Match and distribute payments to vendors ensuring accuracy and compliance with contractual agreements and payment requirements
• Maintain financial records, Excel logs, and reporting tools supporting daily cash application activities and account reconciliation
• Communicate with clients and internal stakeholders regarding payment inquiries, missing remittances, outstanding issues, and resolution status
• Support month-end and year-end close activities by reconciling accounts, preparing supporting documentation, and assisting with reporting needs
• Partner closely with Accounts Receivable, Accounting, and Finance teams to ensure accurate financial records and efficient cash management processes
• Identify opportunities to improve workflows, enhance accuracy, and create efficiencies within cash application and payment reconciliation processes
• Contribute to departmental projects and other responsibilities as assigned

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.

Requirements

• Minimum 1 year of experience in cash application, accounts receivable, accounting support, or related finance function
• Strong proficiency in Microsoft Excel, including formulas, lookups, pivot tables, and data analysis
• Exceptional attention to detail with ability to identify discrepancies and maintain high accuracy
• Strong problem-solving and investigative skills with ability to independently research and resolve issues
• Excellent organizational and time management skills to manage multiple priorities in a fast-paced environment
• Ability to work independently and collaborate effectively with cross-functional teams
• Strong written and verbal communication skills for professional interaction with internal and external stakeholders
• Proactive, team-oriented mindset with willingness to support broader team needs
• Adaptability and curiosity with desire to understand processes, ask questions, and continuously improve performance

Preferred Qualifications

• Experience with NetSuite
• Accounting certificate, associate degree, or related coursework in accounting, finance, or business
• Healthcare industry experience

Compensation & Benefits

• Generously subsidized company-sponsored Medical, Dental, and Vision insurance
• Access to services through proprietary healthcare products
• Spending account options including HSA, FSA, and DCFSA
• 401(k) plan with company match and immediate vesting
• Flexible working environment
• Generous paid time off including vacation, sick leave, and paid holidays
• Employee Assistance Program offering professional counseling and referrals
• Paid maternity and paternity leave
• Pet insurance
• Employee discounts on phone plans, car rentals, and computers
• Community giveback opportunities including paid time off for philanthropic activities

Location

• This is a fully remote position
• Candidates must have a quiet workspace free from distractions
• Reliable internet connection required
• Must adhere to company security protocols including VPN use, secure passwords, and company-approved devices/software
• Must be based in the United States in a location compliant with company policies such as HIPAA