Collections & Billing Specialist - Remote

Overview

Remote, U.S.-Based

The organization is seeking an experienced Legal Billing & Collections Specialist with strong law firm billing experience, including collections with individual clients and hands-on Clio billing experience. This role supports the full billing cycle, works independently, and requires accuracy, professionalism, discretion, and sound judgment in a fast-paced law firm environment.

The position manages billing from time entry review through collections, maintaining accurate financial records and supporting financial operations.

Compensation: $30.00 per hour

Responsibilities

• Review daily time entries for accuracy, completeness, grammar, and spelling.
• Review attorney and legal staff time entries before billing to ensure descriptions are clear, accurate, and client-friendly.
• Communicate with attorneys to ensure timely corrections and compliance with time entry expectations.
• Generate and revise pre-bills in Clio.
• Prepare and finalize invoices in compliance with billing guidelines.
• Ensure invoices are delivered no less than every two weeks and track receipt confirmation by the proper party.
• Process payments by credit card, wire, and check.
• Monitor trust and retainer balances and post in compliance with trust accounting rules, where applicable.
• Handle chargebacks, disputes, refunds, and adjustments with approval.
• Track outstanding balances and conduct collections professionally.
• Support monthly reporting and reconciliation.
• Respond to billing inquiries and resolve discrepancies efficiently.

Requirements

• Legal billing experience required.
• Legal collections experience with FDCPA knowledge required.
• Hands-on billing experience in Clio required.
• Understanding of basic accounting and trust accounting.
• Proficiency with legal billing software, timekeeping systems, and Microsoft Office.
• Strong attention to detail, accuracy, and communication skills.
• Ability to work independently and stay organized in a deadline-driven environment.
• Professional, discreet, and solution-oriented approach.

Preferred Qualifications

• Strong law firm billing experience, including collections with individual clients.

Compensation & Benefits

• $30.00 per hour

Location

Remote (U.S.-Based)