Crypto Operations Associate - EMEA Coverage

Overview

This role focuses on daily monitoring, operational support, and customer/account oversight across brokerage and crypto-related activity. The organization serves financial institutions globally and supports trading and brokerage operations for customers through institutional-grade infrastructure.

Responsibilities

• Monitor and surveil all customer activity on a daily basis
• Perform daily operational tasks, including trading, new accounts, and cash management functions
• Execute cryptocurrency trades and handle exceptions (errors, corrections, and related issues)
• Support customer onboarding, including KYC and account approval
• Review general ledger accounts, identify discrepancies, and reconcile accounts
• Support the Anti-Money Laundering Program and investigations stemming from suspected suspicious activity
• Proactively drive improvements across workflows, policies, and tools
• Communicate effectively with internal and external partners in tactical and insightful ways
• Complete ad hoc duties and projects as assigned

Requirements (Must-Haves)

• 3+ years of relevant experience in a broker-dealer, financial services, trading, or cryptocurrency operations role
• Bachelor’s degree or equivalent experience
• Familiarity with cryptocurrency, or a strong desire to learn
• Ability to work effectively both within a team environment and independently
• Strong attention to detail and problem-solving skills in a fast-paced environment
• Ability to adapt to a rapidly changing business and regulatory environment

Preferred Qualifications (Nice-to-Haves)

• Startup mindset for a fast-paced, high-growth environment
• Interest in or familiarity with FinTech, financial markets, cryptocurrencies, and investing applications

Compensation & Benefits

• Competitive salary and stock options
• Health benefits
• New hire home-office setup: one-time USD $500
• Monthly stipend: USD $150 per month via a Brex Card

Location & Schedule

• Global remote position with core time around 9am to 5pm PT
• 8 hours per day; holidays follow the US market holidays