Direct Lending Specialist - NMLS

Overview

This role performs loan analysis verification activities by partnering with customers, bankers, vendors, and underwriters through inbound telephone support and outbound pipeline ownership. The position helps customers and bankers understand the loan approval process and underwriting requirements by analyzing specific loan transactions and reviewing documentation for approval. It also provides problem resolution for operational issues and maintains a clear understanding of required stipulations to move loans efficiently through the loan approval process.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. Required registration includes a criminal background and credit check. Failure to meet or maintain any NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in rescission of an offer or termination of employment.

This role has multiple levels and is open to candidates with 2–4 years of experience. Hiring will be at the level that aligns with the candidate’s experience.

Responsibilities

• Perform loan analysis verification activities using inbound telephone support and outbound pipeline ownership
• Analyze specific loan transactions to help determine loan approval readiness
• Review documentation for approval and ensure required stipulations are met
• Help customers and bankers understand the loan approval process and underwriting requirements
• Provide overall problem resolution for operational issues
• Maintain knowledge of all required stipulations to efficiently advance loans through the approval process

Requirements (Basic Qualifications)

• Bachelor’s degree, or equivalent work experience
• One or more years of relevant experience

Preferred Qualifications / Skills

• Basic knowledge of underwriting and loan origination functions, systems, procedures, various products and/or services supported by the assigned area(s), and applicable Federal and State laws and regulations
• Basic knowledge of applicable credit products, programs, financial analysis, and related documentation (as applicable)
• Basic knowledge of applicable company policies and procedures as they pertain to Direct Lending processing and underwriting
• Basic knowledge of internal systems to access information on the status of loans in process
• Strong organizational and project management skills
• Excellent interpersonal, verbal, and written communication skills
• Strong customer service skills
• Ability to manage multiple tasks and deadlines simultaneously

Compensation & Benefits

Pay Range: $23.75 - 29.03

Compensation is based on the primary location listed first; the actual range may differ based on the role’s location. In addition to salary, a comprehensive benefits package may include incentive and recognition programs, equity stock purchase 401(k) contribution, and pension (all benefits are subject to eligibility requirements).

Benefits may include:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Location

• This role’s pay range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role.

Additional Information

• Disability accommodations are available for applicants during the application or hiring process.
• Equal opportunity employer: qualified applicants are considered without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other factors protected under applicable law.
• E-Verify: employment eligibility is verified through the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
• Background checks: background checks are conducted consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act, as well as the San Francisco Fair Chance Ordinance. The employer is also subject to, and conducts background checks consistent with, the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).
• Certain positions may also be subject to requirements including FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, and the SAFE Act, and/or federal guidelines applicable to an agreement.
• Applicants must be able to comply with company policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
• Posting may be closed earlier due to high volume of applicants.