Direct Lending Specialist - NMLS

Overview

This position is responsible for performing loan analysis verification activities by working with customers, bankers, vendors, and underwriters through inbound telephone support and outbound pipeline ownership. The role helps customers and bankers understand the loan approval process and underwriting requirements by analyzing specific loan transactions and reviewing documentation for approval. It also provides problem resolution for operational issues and applies required stipulations to efficiently move loans through the loan approval process.

This role requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. Successful onboarding and continued employment are contingent upon completing the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in rescission of the offer or termination of employment.

Responsibilities

• Perform loan analysis verification activities in coordination with customers, bankers, vendors, and underwriters
• Provide inbound telephone support and own outbound pipeline activities
• Analyze specific loan transactions and review documentation for approval
• Help customers and bankers understand the loan approval process and underwriting requirements
• Resolve operational problems and ensure loans move efficiently through the approval process
• Maintain clear understanding of all required stipulations related to loan approvals

Requirements

• Bachelor’s degree, or equivalent work experience
• One or more years of relevant experience

Preferred Qualifications

• Basic knowledge of underwriting and loan origination functions, systems, procedures, various products and/or services supported by the assigned area(s), and applicable Federal and State laws and regulations
• Basic knowledge of applicable credit products, programs, financial analysis, and related documentation
• Basic knowledge of policies and procedures related to Direct Lending processing and underwriting
• Basic knowledge of systems used to access loan status information for loans in process
• Good organizational and project management skills
• Excellent interpersonal, verbal, and written communication skills
• Strong customer service skills
• Ability to manage multiple tasks and deadlines simultaneously

Experience Level

This role has multiple levels and is open to candidates with 2–4 years of experience. The successful candidate will be hired for the level that aligns with their experience.

Compensation & Benefits

Pay Range: $23.75 - 29.03

Benefits include:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Additional details on the full benefits available by employment status are provided through employment status.

Location

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role.

Equal Opportunity & Additional Information

• Equal opportunity employer; considers qualified applicants without regard to protected characteristics under applicable law.
• E-Verify: Employment eligibility verification is conducted through the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
• Background checks are conducted consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act, as well as the San Francisco Fair Chance Ordinance.
• Background checks are conducted consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).
• Certain positions may also be subject to requirements such as FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or other federal guidelines applicable to an agreement.
• Applicants must be able to comply with applicable policies and procedures, including the Code of Ethics and Business Conduct.
• Posting may be closed earlier due to high volume of applicants.

Disability Accommodation

If an accommodation is needed during any portion of the application or hiring process, applicants should follow the disability accommodations process for applicants.