Director, FP&A

Overview

This role provides strategic leadership for the organization’s financial planning, forecasting, performance management, and decision-support capabilities. Reporting to the CFO, the Director, Financial Planning & Analysis serves as a trusted financial partner to executive leadership and translates business strategy into measurable financial and operational plans.

The position leads the annual budget, long-range planning, and recurring forecasting processes. It also establishes scalable financial models and management reporting, delivering forward-looking insights related to growth, profitability, cash flow, capital allocation, and overall business performance. Additionally, the role strengthens financial discipline across the organization by identifying emerging risks and opportunities and enabling leaders to make informed, data-driven decisions.

The Director will build and develop the FP&A function by setting clear standards, strengthening business partnerships, improving systems and processes, and leading a high-performing team to support continued organizational growth.

Responsibilities

Financial Strategy and Executive Partnership

• Serve as a strategic financial advisor to the CFO, executive leadership, and business leaders.
• Translate organizational strategy into financial priorities, operating plans, performance measures, and resource-allocation recommendations.
• Provide objective financial perspectives on growth opportunities, operational investments, organizational capacity, and business risks.
• Develop executive-level financial narratives connecting results, operating performance, assumptions, risks, and recommended actions.
• Lead scenario planning and sensitivity analysis to evaluate alternative strategies and potential business outcomes.
• Support leadership discussions on organic growth, new offerings, market expansion, pricing, investments, and other strategic initiatives.
• Present financial analyses, forecasts, risks, and recommendations to executive leadership and other key stakeholders.

Enterprise Planning, Budgeting, and Forecasting

• Own and continuously improve the organization’s annual budgeting, recurring forecasting, and long-range financial planning processes.
• Establish planning calendars, methodologies, assumptions, templates, governance standards, and accountability across participating business units.
• Partner with functional leaders to develop financially sound operating plans aligned with organizational goals.
• Consolidate departmental plans into an integrated forecast covering revenue, profitability, operating expenses, cash flow, and capital requirements.
• Assess forecast accuracy, identify significant deviations, and implement improvements to assumptions, methodologies, and planning practices.
• Ensure financial plans reflect operational drivers, workforce requirements, investment priorities, and anticipated business conditions.
• Maintain multiple financial scenarios to support leadership decisions under changing performance or market conditions.

Financial Analysis and Performance Management

• Establish an enterprise performance-management framework linking strategic priorities with financial and operational measures.
• Lead monthly and quarterly analysis comparing actual performance to budget, forecast, prior periods, and strategic expectations.
• Identify drivers of financial performance and convert findings into actionable recommendations.
• Oversee profitability and margin analysis by service, offering, client segment, business unit, or other relevant dimensions.
• Evaluate revenue performance, cost structure, operating leverage, working capital, cash flow, return on investment, and capital requirements.
• Develop leading indicators and early-warning measures to surface emerging financial risks and opportunities.
• Partner with Finance and business leaders to define corrective actions when performance differs from plan.

Reporting, Analytics, and Business Intelligence

• Lead the development of accurate, timely, and decision-oriented management reporting.
• Establish consistent definitions, methodologies, and governance for financial and operational performance measures.
• Develop executive dashboards and reporting packages highlighting results, trends, risks, opportunities, and required decisions.
• Advance automation, financial systems, analytical tools, and business intelligence within FP&A.
• Reduce manual reporting to increase capacity for forward-looking analysis and strategic support.
• Collaborate with Accounting and other data owners to reconcile management reporting with underlying financial records.

Capital Allocation, Investment, and Transaction Support

• Develop financial frameworks for evaluating capital deployment, strategic investments, business cases, and competing resource priorities.
• Lead financial modeling and due diligence support for potential acquisitions, integrations, investments, and partnerships.
• Evaluate expected returns, cash requirements, financial risks, sensitivities, and strategic alignment.
• Monitor performance of approved investments against original business case and recommend corrective actions as needed.
• Support post-transaction planning and performance tracking, as applicable.

Financial Governance and Risk Management

• Establish and maintain appropriate FP&A policies, controls, documentation, and review practices.
• Ensure financial models, forecasts, and management reports use consistent assumptions and reliable source information.
• Identify financial, operational, and market risks and develop mitigation recommendations for executive consideration.
• Partner with Accounting to support alignment with GAAP, financial reporting requirements, and internal control expectations.
• Maintain appropriate confidentiality over financial, employee, client, and transaction-related information.

Cross-Functional Leadership

• Build partnerships across the organization and serve as the primary FP&A point of contact for strategic financial planning.
• Improve leaders’ financial understanding and accountability by helping interpret performance and evaluate trade-offs.
• Facilitate planning and performance discussions to drive clear decisions, owners, and follow-through.
• Constructively challenge assumptions while maintaining productive, solutions-oriented relationships.
• Coordinate with Accounting, Operations, Sales, Human Resources, and other teams to ensure plans and forecasts reflect current business conditions.

People Leadership and Functional Development

• Lead, coach, and develop the FP&A team, setting expectations for performance, quality, responsiveness, and business partnership.
• Determine team priorities, allocate resources, and balance recurring deliverables with strategic projects.
• Build team capabilities in financial modeling, forecasting, analytics, executive communication, and business partnership.
• Provide feedback, professional development, and career-growth opportunities.
• Establish succession and capability plans to support the long-term needs of the FP&A function.
• Foster a culture of accountability, curiosity, continuous improvement, collaboration, and ownership thinking.

Requirements

Knowledge, Skills, and Abilities

• Advanced knowledge of financial planning, budgeting, forecasting, financial modeling, and corporate finance.
• Strong understanding of financial statements, working capital, GAAP, key financial ratios, and performance measures.
• Demonstrated ability to connect financial analysis with business strategy and operational execution.
• Executive-level communication, presentation, and influencing capabilities, both in person and virtually using Microsoft Teams.
• Ability to convert complex financial information into focused insights and actionable recommendations.
• Strong business partnership skills, including the ability to constructively challenge assumptions and facilitate decisions.
• Strong understanding of profitability, pricing, scenario modeling, investment analysis, and capital allocation.
• Experience improving financial systems, reporting tools, automation, and data quality.
• Ability to lead through change, ambiguity, growth, and competing priorities.
• Demonstrated people-leadership, coaching, performance-management, and talent-development capabilities.
• High standards for accuracy, integrity, confidentiality, and accountability.

Experience

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline, or equivalent professional experience.
• 8+ years of progressive experience in FP&A, corporate finance, or strategic finance.
• 3+ years of formal people-leadership experience, preferably leading financial analysts or an FP&A function.
• Demonstrated experience owning enterprise budgeting, forecasting, management reporting, and long-range planning.
• Experience partnering directly with executive leaders and presenting financial recommendations to senior stakeholders.
• Experience improving financial processes, reporting, systems, automation, or business intelligence capabilities.
• Preferred: experience in a growing, multi-entity, or acquisitive organization, ideally in technology services or a Managed Service Provider environment.
• Preferred: experience supporting acquisitions, due diligence, integration planning, or investment evaluation.

Certificates, Licenses, Registrations

• CPA, CMA, CFA, ACA/ACCA/CIMA, or equivalent professional finance or accounting qualification preferred.
• MBA or other relevant graduate degree preferred.

Compensation & Benefits

• Rich medical and prescription plans
• Dental & vision
• Paid holidays and flexible paid time off
• 401K/401K Roth with Safe Harbor matching
• Stock appreciation rights
• Company-paid life insurance, long-term and short-term disability insurance
• Company-paid mental health support & financial wellness services
• FSA for medical and dependent care
• HSA option with compatible medical plan
• Company-paid training, materials, and exams
• Performance-based bonuses

Equal Employment Opportunity

The organization is an equal employment opportunity employer and provides opportunities to all employees and applicants, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.