Overview
This role supports daily finance operations, payments processing, reconciliations, settlements, reporting, and month-end activities. The Associate maintains accurate financial records, manages exceptions through to resolution, and supports tax, audit, and management reporting.
Responsibilities
Daily Reconciliation & Settlement
- Perform daily reconciliations across bank accounts, wallets, payment processors, and general-ledger balances.
- Reconcile customer deposits, withdrawals, and bill-payment transactions.
- Reconcile customer deposit general-ledger balances to underlying transaction records.
- Investigate reconciliation breaks, unmatched transactions, and settlement differences.
- Escalate unresolved reconciliation discrepancies promptly.
- Prepare daily settlement schedules and monitor settlement status.
- Maintain reconciliation trackers and supporting schedules.
- Ensure reconciliation differences are documented and followed through to resolution.
Payments & Finance Operations
- Support daily payment processing.
- Ensure payments are appropriately recorded with required documentation.
- Download and review bank statements for finance processing and reconciliation.
- Prepare daily bank-balance reports.
- Post bank transactions to appropriate general-ledger accounts.
- Monitor daily bank, wallet, and provider balances.
- Coordinate with Treasury, Operations, and payment partners on settlement or payment exceptions.
Accounts Payable & Accounts Receivable
- Maintain accounts payable invoices and supporting documentation.
- Support accounts payable reconciliations and payment schedules.
- Maintain accounts receivable schedules and reconciliations.
- Investigate outstanding or unmatched AP and AR balances.
- Ensure finance records and supporting documents are properly maintained.
Month-End Close & Financial Reporting
- Prepare month-end bank, wallet, processor, and balance-sheet reconciliation schedules.
- Support preparation of month-end financial statements and management reports.
- Assist with general-ledger reviews and month-end adjustments.
- Prepare supporting schedules required for monthly and quarterly reporting.
- Generate daily, weekly, and monthly finance reports and dashboards.
- Ensure month-end reconciliation schedules are complete and properly supported.
Tax & Audit Support
- Support preparation of tax filings, including VAT, WHT, and other applicable statutory filings.
- Prepare supporting schedules and documentation required for tax submissions.
- Prepare audit support files and respond to finance document requests.
- Maintain proper finance documentation and audit evidence.
- Ensure transaction records and reconciliations are available for audit review.
Pricing Monitoring & Revenue Support
- Monitor provider and product pricing for approved changes.
- Update finance pricing trackers and relevant records.
- Support validation of transaction fees and provider charges.
- Escalate pricing discrepancies or unexpected charges.
- Assist with finance reviews of revenue, direct costs, and settlement fees where required.
- Review OTC Trades, and ensure settlement and revenue assurance.
Finance Automation & Process Improvement
- Assist with testing reconciliation automation and finance process improvements.
- Validate automated reconciliation outputs against source data.
- Identify recurring manual processes and reconciliation issues that can be improved or automated.
- Partner with Engineering and Data teams to investigate finance data or system discrepancies.
- Support improvements to finance reporting, reconciliation trackers, and dashboards.
Cross-Functional Coordination
- Coordinate with Operations, Engineering, Treasury, banks, and payment partners to resolve finance and reconciliation issues.
- Follow up on settlement delays, transaction exceptions, and unmatched balances.
- Maintain clear documentation of open issues and resolution status.
- Escalate material finance or reconciliation exceptions to the appropriate team lead.
Requirements
- Bachelor’s degree in Accounting, Finance, Economics, or a related field.
- 2–5 years of experience in finance, accounting, reconciliation, audit, or a related role.
- Chartered Accountant qualification such as ACA/ACCA, or currently pursuing professional certification, is an advantage.
- Strong Excel skills, including XLOOKUP, Pivot Tables, SUMIFS, and data reconciliation techniques.
- Good understanding of bank reconciliations, general-ledger accounting, and finance operations.
- Strong analytical and problem-solving skills.
- Good written and verbal communication skills.
- High attention to detail and ability to investigate transaction discrepancies.
- Strong documentation and record-keeping skills.
- Willingness to learn and contribute to finance automation and process improvement initiatives.
- Ability to work effectively across Operations, Treasury, Engineering, and external payment partners.
Location
Not specified in the provided job description.