Overview
This position updates and maintains accounting records and corresponds with customers via telephone, in writing and/or in person.
Purpose of the Job
- Maintain and update accounting records
- Communicate with customers regarding inquiries and issues through multiple channels (telephone, written, and/or in person)
Required Experience Notes
- This role requires experience with Workday Payroll
- Experience in multi-state payroll processing is required
Essential Job Functions & Responsibilities
Level 1
- Sort, research, and compile documents substantiating business transactions
- Verify, code, and post details of business transactions
- Enter information from documents into computer systems
- Maintain records of financial transactions
- Reconcile and balance basic accounts
- Prepare basic financial data and reports
- Review data for completeness and accuracy
- Research and respond to customer inquiries and issues
- Safeguard company assets and protect health information
Level 2
- Reconcile and balance intermediate accounts
- Prepare intermediate financial data and reports
- Prepare basic journal entries
- Review work of others for completeness and accuracy
Level 3
- Reconcile and balance complex accounts
- Prepare complex financial data and reports
- Prepare complex journal entries
All Levels
- Each progressive level includes the ability to perform the essential functions of any lower levels
- Mentor and/or provide peer review to employees in those levels
- Perform all other duties as assigned
- Full-time schedule required (Full-time defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements)
Required Qualifications
Required Work Experience
- 1 year of experience in business (Applies to Level 1)
- 2 years of experience in business (Applies to Level 2)
- 3 years of experience in business (Applies to Level 3)
Required Education
- High-School Diploma or GED in general field of study or completion of a comparable international secondary education (Applies to All Levels)
Preferred Qualifications
Preferred Work Experience
- 3 years of experience in business (Applies to Levels 1 & 2)
- 5 years of experience in business (Applies to Level 3)
Preferred Education
- Postsecondary education in accounting, business or related field of study
Required Job Skills
(Unless otherwise noted, these apply to all levels.)
- 10 key by touch
- Data entry (8,000 keystrokes per hour)
- Basic skills in the use of PCs, databases, spreadsheets, and word processing
- Basic skills in the use of office equipment including copiers, fax machines, scanners, and telephones
- Ability to understand and use complex spreadsheets (Applies to Level 3)
Required Professional Competencies
(Unless otherwise noted, these apply to all levels.)
- Prioritize, organize, and self-manage to meet deadlines in a high volume environment
- Communicate professionally with diplomacy and sensitivity to both internal and external customers
- Perform activities carefully with a detail-orientation to avoid making errors and to recognize errors made by others
- Analyze and research data and propose solutions to resolve issues
- Maintain confidentiality and privacy
- Contribute to and maintain a positive and productive work environment
- Adapt easily to changes in processes or priorities
- Mentor other employees with job functions, responsibilities and competencies (Applies to Levels 2 & 3)
- Demonstrate knowledge of accounting principles and double entry bookkeeping (Applies to Level 3)
Preferred Job Skills
- Intermediate skills in the use of PCs, databases, spreadsheets and word processing
Location & Work Arrangement
- Remote within the state of AZ only.
- This Remote work opportunity requires residency and work to be performed within the State of Arizona.
Non-Discrimination Statement
The employer does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.