Financial Analyst (OTC Exception Management)

Overview

Position: Financial Analyst (OTC Exception Management)

Pay Rate: $63,000 – $77,000 (PL 6)

Placement within the pay range depends on individual experience, skills, and abilities.

Employment Type: Salaried Full-Time

Location:

• Hybrid (Monday–Thursday in office, Friday remote) if primary residence is within 50 miles of Corporate Headquarters (6400 Poplar Avenue, Memphis, TN)
• Fully remote if residence is more than 50 miles from Corporate Headquarters

Responsibilities

• Manage and resolve issues at box plants related to exceptions impacting Order to Cash (OTC) processes, including aged credits and debits, customer disputes involving price, quantity, purchase orders, master data discrepancies, and EDI processing issues.
• Collaborate with plant corporate teams to identify existing issues and inefficiencies and propose corrective actions.
• Identify and implement process improvements to reduce the number of exceptions.
• Review and analyze key performance measures to assess progress and identify improvement opportunities.
• Review and approve control reports.
• Provide training and support to plants on EDI processes.
• Cross-train and support all areas of Order to Cash.
• Manage OTC exception processes for 40-50 box plants.

Requirements

• Minimum of 2 years of successful plant accounting experience, including accounts payable and accounts receivable functions.
• Proficiency in Microsoft Excel with the ability to analyze and manipulate data.
• Strong organizational skills with the ability to produce accurate work on time and handle multiple tasks and interruptions.
• Comfortable working independently and collaboratively as part of a team.
• Knowledge and experience in process management, policy and procedure adaptation/implementation, problem solving, and systems knowledge.

Compensation & Benefits

• Health, dental, and life insurance
• Flexible Spending Accounts
• Short-term and long-term disability coverage
• 401(k) plan with company-funded retirement contributions
• Paid time off
• Education and development opportunities, including tuition reimbursement
• Student loan repayment assistance
• Voluntary benefits such as home, auto, vision, and pet insurance

Location

This position offers a hybrid work schedule for employees living within 50 miles of the corporate headquarters in Memphis, TN, with remote work available for those living beyond this radius.