Overview
This role involves supporting financial data products within a market intelligence organization that provides AI-driven search and insights from a wide range of public and private content sources. The platform serves over 6,000 enterprise customers globally, including a majority of the S&P 500.
Responsibilities
- Support sales efforts by conducting demos and managing strategic trials of financial data solutions.
- Lead trial training calls to communicate product value and address client objections.
- Collaborate with account management teams to deliver advanced training, customizations, and consultations.
- Develop custom templates and modeling tools to enhance product adoption.
- Act as a subject matter expert in quantitative analysis related to investment and valuation.
- Create enablement materials such as how-to videos, marketing content, and support articles.
- Gather and communicate customer feedback to inform product improvements.
- Serve as an escalation point for complex customer support issues, particularly those involving Excel Add-ins.
- Manage integration challenges of modeling solutions within client workflows.
Requirements
- Strong foundation in Finance, demonstrated by progress toward CFA certification or a bachelor’s degree in Economics, Finance, or Accounting.
- Alternatively, a minimum of 2 years of relevant experience in equity research, investment management, private equity, accounting, or consulting with a client-facing focus.
- Proficient Excel skills; familiarity with AI-powered spreadsheet or generative AI productivity tools is advantageous.
- Excellent communication skills for managing relationships with investment professionals.
Compensation & Benefits
- Compensation will be determined based on the candidate’s experience, skills, and other relevant factors.
Equal Opportunity
The employer is an equal opportunity organization committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.