Implementation Specialist, Payroll IM

Overview

This role is a foundational position on the Payroll Implementation team. You will partner with large customers (US and Global) to handle complex and unique payroll and accounting situations, working with clients’ HR and Finance teams to guide setup across General Ledger (GL), taxes, job codes, and time & attendance.

Responsibilities

• Become an expert on the organization’s Payroll products:
  • Become a go-to resource for clients within 30 days
  • Become a payroll subject matter expert for internal colleagues within 60 days
• Serve as a trusted implementation partner to clients by:
  • Understanding the client’s current payroll and accounting setup
  • Guiding the customer through payroll and GL setup, as well as related time policies and job code setup where applicable
  • Working closely with the Implementation Manager to ensure successful client setup
• Partner with Implementation and Product teams to evolve implementation processes and product
• Develop and document payroll implementation processes and best practices
• Support new payroll-adjacent product launches and new country launches

Requirements

• Strong interest and curiosity in payroll and GL
• 4+ years of experience in payroll implementation; strong understanding of:
  • Payroll
  • GL
  • Taxes
  • Job Codes
  • Time Policies
• Strong project management and organizational skills, including high attention to detail and excellent time management
• Ability to manage client relationships, including strong communication and presentation skills
• Self-starter with a bias toward action, energized by a fast-paced environment and motivated to build

Preferred Qualifications

• Not specified

Compensation & Benefits

• Competitive salary + benefits + equity
• The pay range for this role is:
  • 58,320 - 92,000 USD per year (US Tier 2)
  • 55,080 - 87,000 USD per year (US Tier 3)

Location

• San Francisco, CA