Investor Reporting Supervisor

Overview

The Investor Reporting Supervisor is responsible for the overall Investor Reporting function for assigned investor groups. This role assigns workflow and staffing to ensure contractual requirements are met on a monthly basis. Responsibilities include handling escalated Investor Accounting issues to ensure accounts are balanced and remain in compliance, and working on moderate to complex reporting projects related to loan servicing.

The pay range for this position is 100k-115k plus Annual Bonus.

Responsibilities

• Review monthly reports and remittances and submit them to the correct party designated by agreement (e.g., Trustee Master Servicer), ensuring accuracy and meeting required deadlines.
• Monitor assignments to ensure investor/trustee deadlines are met.
• Work with staff to resolve reporting issues with the trust, ensuring policies are enforced and compliance issues are addressed timely.
• Prepare complex reports and make independent judgment calls on how to present data to ensure compliance.
• Assist in management responsibilities in accordance with organizational policies and applicable laws, including:
  • Hiring and training employees
  • Planning, assigning, and directing work
  • Monitoring performance, rewarding, and disciplining employees
  • Addressing complaints and resolving problems
• Communicate with investors on a regular basis regarding reporting and cash remittances.
• Support system setup for new investors/blocks based on pooling and servicing agreements.
• Balance interim cash, borrower suspense, and unapplied funds; ensure funds are in-house from the prior servicer before boarding.
• Provide general support for special projects, including providing information and resolving issues.
• Lead special projects by conducting research, providing information, and identifying possible solutions.
• Continually review and recommend policy and procedure changes to improve processes.
• Train and mentor lower-level staff to ensure compliance and support staff growth.
• Review pooling and servicing agreements for all new deals and request new bank accounts based on agreement terms.
• Develop new processes and documentation to support smooth transitions for analysts.
• Work with analysts to determine more efficient and simplified methods of reporting and reconciling.
• Participate in interviews and provide feedback for staff performance reviews.
• Perform other duties and projects as assigned.

Requirements

• High school diploma or equivalent work experience; Bachelor’s degree in a related field preferred.
• Five (5) plus years of related experience in investor accounting and reporting.
• One (1) or more years of Team Lead or supervisory experience.

Compensation & Benefits

• Pay range: 100k-115k plus Annual Bonus.
• Comprehensive healthcare plans for you and your family.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to employee discounts (fitness, restaurants, retail, and more) through an employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses.
• Educational reimbursement.

Location

Work from home.