Overview
This role is responsible for owning the order-to-cash process end to end, covering both subscription and usage-based revenue. You will partner with Finance leadership to modernize billing, collections, and revenue reporting, and help build the systems and processes that enable scale.
This is a hands-on, individual-contributor role with cross-functional reach across Revenue Operations, Deal Desk, Product, and Engineering, with a focus on building and process improvement through automation.
Responsibilities
- Own the order-to-cash process from order creation through invoicing, collections, and cash application, ensuring accuracy, timeliness, and adherence to contractual terms.
- Own the revenue recognition process in accordance with ASC 606, including monthly journal entries, reconciliations, and reporting.
- Support and maintain technical accounting memos and schedules for:
- Revenue recognition (ASC 606)
- Capitalized commissions (ASC 340-40)
- Internal-use software (ASC 350-40)
- Leases (ASC 842)
- Lead new billing and revenue system implementations by defining and driving accounting requirements and aligning cross-functional stakeholders on scope and timing.
- Create and deploy automation workflows across invoicing and collections to reduce process cycle times.
- Partner with Deal Desk and Product on new SKU launches and ensure systems and processes are ready before launch.
- Assist with monthly and quarterly close activities, including revenue reconciliations and sales tax reporting.
- Support the annual financial audit by preparing schedules and responding to auditor requests related to revenue.
- Manage collections, oversee dunning processes, monitor AR aging, and conduct direct outreach to customers with past-due accounts.
Requirements
- Bachelor’s degree in Accounting, Finance, or Business.
- 3–5 years of progressive accounting experience, including billing, accounts receivable, and revenue accounting at a high-growth SaaS company.
- Working knowledge of ASC 606 revenue recognition principles.
- Experience building and using automations for process improvement.
- Track record of building accounting processes and systems, with a clear view of the end goal and how to get there.
- Detail-oriented, organized, and comfortable owning longer-term projects in addition to day-to-day tasks.
- Strong collaboration skills and experience partnering with cross-functional teams.
- Experience with NetSuite and modern billing and collections systems.
- Strong written and verbal communication skills.
- Advanced proficiency in Excel and Google Sheets for reconciliations and analysis.
Preferred Qualifications
- CPA or actively pursuing CPA licensure.
- Public Accounting experience.
- Exposure to technical accounting topics such as capitalized commissions, internal-use software, or lease accounting (ASC 842).
- Experience supporting a financial statement audit.