Manager, FinOps, RevOps & Finance Systems

Overview

This role builds the systems that connect the organization’s products to its financial records and produces the revenue metrics that run the business. You will design and ship integrations, billing logic, and reconciliation tools behind deposit, on/off-ramp, OTC, and card products. Revenue operations ownership is end to end, including Salesforce, revenue reporting, and commission administration. This is a builder role: the majority of time goes into shipping systems rather than running reports manually.

Responsibilities

• Own finance and revenue systems architecture and integrations across Salesforce, HubSpot, NetSuite, Bill.com, card programs, and the data warehouse.
• Co-build with Product and Engineering the billing engine for ramps and payments, including:
  • Partner fee schedules
  • Markups
  • Revenue splits
  • Monthly partner settlements
• Build reconciliation and alerting systems in coordination with Engineering and Product to match:
  • Platform transactions
  • Partner statements
  • Bank and on-chain activity
  • Ledger entries
  • Provide alerts for subsidy balances, float levels, uncredited deposits, refunds, and failed settlements that feed Treasury and Accounting.
• Own Salesforce as a system, including:
  • Data standards
  • Account ownership
  • HubSpot sync
  • Pipeline reporting
  • Deal approval workflow and pricing guardrails
• Produce payments metrics and an account health view that identifies customers ramping or slowing down and explains why.
• Administer sales commissions by calculating payouts from Salesforce and billing data in a system.
• Automate recurring non-payroll close work, including:
  • Expense allocations
  • Cost of revenue reclasses
  • Transaction coding
• Build AI-assisted workflows for AP intake, coding, payment matching, and collections.

Metrics You Will Produce

• Total payment volume by product and account; take rate actual vs. contracted; usage against minimum commitments.
• Gross and net revenue and volume retention; logo churn and silent churn.
• New logos; time to go-live and to first transaction; ramp to committed volume; pipeline coverage; win rate.
• Transaction success rate; stuck or failed transaction rate; refund rate; settlement time.

Requirements

• 5+ years in revenue operations, finance operations, finance systems, or billing at a payments or fintech company.
• Payments experience is required.
• Integrations and data pipelines you shipped yourself, including Salesforce and NetSuite.
• Experience building revenue metrics and administering sales commissions.
• Experience writing requirements with engineering teams and seeing them through to production.

Preferred Qualifications

• Payment reconciliation at scale.
• On-chain and stablecoin data experience.
• Commission tools experience.

Location

Not specified