Overview
This senior Mortgage Finance Banking Relationship Manager role manages a portfolio of commercial banking clients across Mortgage Servicing Rights (MSR) and Mortgage Warehouse Lending. The portfolio includes both bilateral and syndicated credit facilities. The position focuses on proactive relationship management, credit discipline, compliance, and revenue growth through new business development.
Responsibilities
- Maintain and deepen relationships with assigned commercial clients to maximize satisfaction and revenue.
- Collaborate with internal teams (Treasury Management, Operations, Legal, Credit) to protect and expand existing business.
- Oversee invoicing, revenue collection, and documentation processes, including renewals and terminations.
- Monitor portfolio credit quality by reviewing financials and taking or recommending appropriate actions.
- Identify and target prospective clients aligned with bank criteria.
- Build and maintain a robust pipeline of prospects and referral sources, including other banks, technology vendors, legal firms, and consultants.
- Partner with internal and external groups to perform credit reviews and presentations; assist with preparation and review of legal documentation; support proper operational setup of new relationships.
- Represent the organization at industry events and conferences to build presence and foster new relationships.
- Structure and manage both bilateral and syndicated credit facilities in partnership with the syndications team.
- Maintain expertise in Mortgage Banking Finance, including MSR lending and Mortgage Warehouse lending across bilateral and syndicated structures.
- Stay current on market trends, industry developments, legislation, and regulatory changes.
- Use independent judgment and discretion to make decisions and analyze/resolve problems.
- Perform special projects and additional duties as required.
- Consistently adhere to regulatory and compliance policies and complete required compliance training; maintain compliance with applicable federal, state, and local laws and regulations.
Requirements
Required Qualifications
- Education: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
- Experience: 8+ years of experience in banking, including at least 3 years in mortgage banking finance.
- Experience with both MSR lending and Mortgage Warehouse lending (deep experience in one and exposure to the other will be considered).
- Strong understanding of bilateral and syndicated loan structures.
Job Competencies
- Self-driven with the ability to work independently and within groups.
- Demonstrated credit skills, including interpreting financial statements and cash flow analysis.
- Ability to handle transactions/relationships with the highest level of complexity.
- Excellent interpersonal and verbal/written communication skills.
- Knowledge of regulatory compliance requirements.
- Proven ability to manage multiple priorities while delivering exceptional customer service.
- Strong negotiation skills.
- Strong financial analysis and credit analysis skills.
- Strong relationship management and business development/sales skills.
- Excellent customer service and community relations skills.
- Knowledge of banking regulations, compliance, and requirements (e.g., Reg B, ECOA, HMDA, FIRREA, CRA, etc.).
- Ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross-functional insights.
- Ability to align relationship building with enterprise goals to accelerate performance and drive strategic results.
- Ability to build trusted client relationships by identifying needs and delivering tailored solutions.
- Ability to foster a positive work culture and productive environment, emphasizing effective relationships with customers and stakeholders.
Preferred Qualifications
- Education: Undergraduate Degree (4 years or equivalent) in Finance, Economics, or a related subject.
- Formal credit training.
- Experience working with less experienced team members to mentor and develop them.
- Experience using a calling strategy to actively call on prospects/clients and build a personally developed network to source deals through various centers of influence.
Compensation & Benefits
- Pay range: $104,898.75 - $243,612.00
- Benefits may include medical, dental, vision, life, and disability insurance, along with a comprehensive leave program.
- Total compensation may include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.
- Actual starting base pay is determined based on location, experience, and other non-discriminatory factors permitted by law.
Location
Nationwide, MI 48098
Additional Information
- Some travel is required; amount depends on assigned market.
- Physical demands (ADA): No unusual physical exertion is involved.
- Equal Opportunity Employer; Vets/Disabled.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable Fair Chance laws, as applicable.