Overview
This Parking Billing Specialist role provides remote back-office support for parking and vehicle-assistance field operations. Responsibilities include dispatch and scheduling support, billing, records management, and customer care—focused on maintaining financial record integrity through accurate documentation, reconciliation, and data validation.
Responsibilities
- Maintain the parking billing workflow by helping track unresolved financial exceptions.
- Support audit-ready documentation to ensure records are complete and verifiable.
- Protect confidential account information throughout billing and records processes.
- Review financial inputs against supporting records.
- Reconcile discrepancies before reporting or processing.
- Identify repeated failure points early so they can be addressed before impacting customers, partners, or teammates.
Required Skills & Experience
- Parking billing specialized execution and workflow experience in parking service operations
- Reconciliation with the ability to track exceptions, owners, and deadlines
- Spreadsheet analysis with clear, documentable decision-making
- Data validation skills, including appropriate escalation when needed
Preferred Skills (from experience requirements)
- Financial reporting and quality control
- Financial analysis, transaction review, and variance analysis
- Invoice review and payment tracking
- Reporting and cross-functional coordination
- Dispatch and scheduling support
- Financial records management
- Field service back-office support
Compensation & Benefits
- Full-time, associate level
- Base salary: $46,000–$68,000 per year
Location
- 100% remote within the United States