Overview
Remote position. Work a remote schedule while residing in Oregon, Washington, Idaho or Utah.
Responsibilities
- Monitor, review, and process invoices, statements, voucher check requests, and other documentation requesting payment to ensure the appropriate liability, expense, or capital asset general ledger account is used in line with the corporate budget.
- Research and respond to payment inquiries from vendors, providers, members, and business partners.
- Establish new EFT setups and perform setup maintenance, including bank-relationship changes for providers as requested or directed.
- Balance and record payments made to subscribers, providers, hospitals, and/or vendors to ensure payments reconcile with documentation and reports.
- Audit payments for accuracy prior to release.
- Review, correct, and reissue EFT failures.
- Maintain check control logs and claims balancing information in accordance with departmental processes and protocols.
- Research issues, place stop payment orders, and generate replacement payments as necessary.
- Apply payables best practices and generally acceptable protocols to all payment and EFT requests, reviewing documentation for completeness, accuracy, and appropriate approvals.
- Facilitate improper check endorsement processes for Vendors, Providers and/or members in partnership with the banking institution.
- Research and respond to inquiries related to discrepancies in the Payables sub-ledger as requested by the Financial Accounting and Reporting team.
- Complete daily banking functions, including positive pay research and decisions.
- Process mass payment requests.
- Utilize workflow or other technologies to research outstanding issues and void, or void and reissue payments as appropriate.
- Update applicable systems so other departments can research and resolve outstanding questions from customers, members, and business partners.
- Meet or exceed production quality and throughput metrics.
- Utilize imaging and data depository systems to respond to research inquiries and requests.
- Create and maintain records of voided checks and check tracers for informational retrieval and audit purposes.
- Contribute to quality initiatives and encourage process improvements that strengthen team and departmental activities.
Qualifications
- Associate's degree in Accounting, Finance, or Business.
- 2+ years of general accounting, accounts payable, or disbursement accounting experience, or an equivalent combination of education and experience.
Skills & Attributes
- Demonstrated knowledge of Accounts Payable processes.
- Experience using a variety of personal computer software applications to perform general administrative functions.
- Intermediate Excel and Word experience; experience with email and calendaring software.
- Ability to process detailed data accurately.
- Strong interpersonal skills, self-motivation, excellent communication, customer service orientation, tolerance for ambiguity, and demonstrated sound decision-making.
- Ability to exercise good judgment in confidential matters.
- Ability to plan and organize own work to meet deadlines.
- Ability to work flexible hours during periods of heavy workloads.
- Experience with AI tools and technologies to enhance productivity and decision-making in professional settings is highly desired.
Work Environment
- Work is primarily performed in an office environment.
- May be required to work overtime.
- May be required to work outside normal business hours.
Compensation & Benefits
Hiring range and pay
- Oregon, Washington, Utah, and Idaho: expected hiring range is $20.49 to 30.82 per hour.
- Full hourly range is $19.40 to $34.90 per hour.
- Bonus target is 5%.
Benefits highlights
- Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
- Annual employer contribution to a health savings account.
- Generous paid time off varying by role and tenure, plus 10 company-paid holidays.
- Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
- Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service immediately preceding leave).
- Award-winning wellness programs that reward participation.
- Employee Assistance Fund for those in need.
- Commute and parking benefits.
Remote Work Requirements (Equipment & Internet)
To participate in work-from-home options (for most roles), employees are required to have:
- A wired internet connection (not satellite or cellular)
- Internet service with a minimum upload speed of 5Mb and minimum download speed of 10 Mb
As part of security requirements, new hires must have access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining.
Additional Information
- Equal Opportunity employer; drug and tobacco-free workplace.
- Background check required.
- If you need accommodation for any part of the application process due to a medical condition or disability, request assistance through the company’s accommodation channel.
Location
Remote work while residing in Oregon, Washington, Idaho or Utah.