Payment Specialist (Remote)

Overview

This Payment Specialist role supports payment operations by reviewing executed contracts, setting up payees and budget schedules, initiating and processing site payments, and ensuring timely routing and tracking for approval. The position also includes customer query support, document management, and payment reconciliation reporting.

Responsibilities

• Review executed contracts and accurately set up payees and the budget schedule as governed by the signed contract.
• Initiate site payments according to policies and guidelines.
• Process site payments related to:
  • Visits completed
  • Milestones completed
  • Reimbursement for pass-through expenses
  • Ensure processing aligns with Generally Accepted Accounting Procedures and the Sarbanes Oxley Act.
• Route and track payments for approval in a timely manner.
• Respond to internal and external customer inquiries regarding payments and budgets.
• Maintain information in appropriate databases and/or other tools.
• Organize, store, archive, and retrieve contracts, payment documentation, and other relevant documents.
• Coordinate records management practices and records management policy in collaboration with the appropriate sponsor’s records management groups.
• Develop and maintain data summary reports and related payment reconciliation reports.

Requirements

Education

• High School Diploma/GED with a minimum of 1 year experience specific to payment processing.

Required Experience and Skills

• Strong interpersonal and customer service skills.
• Excellent written and oral communication skills.
• Demonstrated effectiveness working independently, collaboratively with peers, and in cross-functional teams.
• Knowledge of Microsoft Office applications, especially Excel.
• Excellent organizational and analytical skills.
• Ability to handle multiple priorities within a matrix environment.

Preferred Qualifications

• Communication
• Customer Service
• Microsoft Office

Compensation & Benefits

• Base salary range (Primary location): $71,900.00 - $113,200.00
• Eligible for annual bonus and long-term incentive, if applicable.
• Comprehensive benefits including medical, dental, vision, retirement benefits (including 401(k)), paid holidays, vacation, and compassionate and sick days.

Location

• Primary location: USA - New Jersey - Rahway
• Additional location(s):
  • San Francisco Residents Only: Qualified applicants with arrest and conviction records will be considered in compliance with the San Francisco Fair Chance Ordinance.
  • Los Angeles Residents Only: Qualified applicants, including those with criminal histories, will be considered in a manner consistent with applicable state and local laws (including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance).

Work Details

• Employee status: Regular
• Relocation: No relocation
• Visa sponsorship: No
• Travel requirements: 10%
• Flexible work arrangements: Remote
• Shift: Not indicated
• Valid driving license: No
• Hazardous material(s): n/a

Additional Information

• Job posting end date: 10/20/2026 (effective until 11:59:59 PM on the day before the listed end date)
• Internal applicants: Per Managers' Policy - Job Posting and Employee Placement, employees subject to this policy must have a minimum of twelve (12) months of service in current position prior to applying for open positions.
• If separation benefits were offered but separation date has not been reached, eligibility for separation benefits may end if a position is offered within the salary and geographical parameters set forth in the Summary Plan Description (SPD).

Equal Employment Opportunity

Equal employment opportunity employer. Provides equal opportunities and prohibits discrimination based on protected characteristics. As a federal contractor, the employer complies with affirmative action requirements for protected veterans and individuals with disabilities.