Treasury Analyst - Treasury Technology - EVERNORTH

Overview

This role supports Treasury Technology by helping ensure critical payment processes run with accuracy, speed, and care. Responsibilities include daily payment balancing across checks, ACH, IACH, and wires; troubleshooting application issues; and partnering with Treasury and Technology teams to strengthen controls and improve the user experience.

Responsibilities

• Lead daily payment file balancing across Treasury applications to help ensure incoming and outgoing transactions are processed accurately and on time.
• Validate system totals against bank acknowledgements and confirmation emails; research discrepancies and escalate issues with clear facts and urgency.
• Monitor Treasury dashboards, emails, jobs, files, integrations, and scheduled processes to confirm successful execution and identify exceptions early.
• Troubleshoot rejected, failed, or delayed payment jobs by reviewing logs, error messages, file formats, and application activity.
• Partner with product owners, IT teams, Treasury Technology, and internal support teams to resolve issues, reduce risk, and improve service quality.
• Track recurring issues and recommend system, control, or process improvements to improve accuracy, timeliness, and compliance.
• Use strong communication and follow-through to keep stakeholders informed during incidents, escalations, and daily production support.

Requirements

• Bachelor’s degree in finance, accounting, information technology, business, or a related field.
• 2+ years of experience in treasury, banking technology, application support, payment operations, financial systems, or a related field.
• Strong understanding of payment processing workflows, financial systems, and banking products or services.

Preferred Qualifications

• Experience supporting production applications, researching failed jobs, and resolving system or file issues.
• Ability to read logs, analyze error messages, and perform functional troubleshooting.
• Strong Microsoft Excel skills and working knowledge of common payment or data file formats.
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and work with urgency and accountability in a fast-paced environment.
• Collaborative approach with the ability to work across departments, technology teams, and geographies.
• Experience with Treasury Management Systems, payment hubs, or payment gateways, such as ION/Reval, Bottomline Technologies, SWIFT, or FSI Track.
• Experience with dashboards, job monitoring tools, user provisioning, access reviews, or audit support.
• Leadership experience guiding work, supporting teammates, or coordinating issue resolution across teams.

Compensation & Benefits

• Anticipated hourly rate: $26 - $39 USD / hour, depending on relevant factors, including experience and geographic location.
• This role is anticipated to be eligible to participate in an annual bonus plan.
• Comprehensive benefits starting on day one, including medical, vision, dental, and well-being and behavioral health programs.
• 401(k), company paid life insurance, tuition reimbursement.
• Minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

Location

• If working at home occasionally or permanently: internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Additional Information

• Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
• Reasonable accommodation may be available for the online application process.
• Tobacco-free policy applies; the organization reserves the right not to hire tobacco/nicotine users in states where that is legally permissible: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
• Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.