Payroll Manager

Overview

This role supports the transition from a PEO model to an in-house payroll architecture while scaling multi-region payroll operations. The Payroll Manager will own end-to-end multi-state US payroll operations, oversee Canadian payroll execution, and evaluate and design the long-term strategy for India payroll.

Responsibilities

• PEO Migration & System Implementation
  • Support the end-to-end transition from a PEO model to an in-house global payroll and benefits provider.
  • Establish automated workflows, controls, system integrations, and documentation.
• Global & Multi-State Payroll Operations
  • Execute full-cycle multi-state US payroll.
  • Oversee Canadian payroll processing.
  • Ensure timeliness, accuracy, and compliance with local statutory requirements, including CPP/EI, EHT, provincial tax filings, and wage-and-hour laws.
• India Payroll Evaluation
  • Assess, evaluate, and establish the roadmap for India payroll execution.
  • Ensure local statutory compliance and operational readiness for team scaling.
• General Ledger & Accounting Integration
  • Partner with the general ledger team to reconcile payroll data.
  • Manage monthly journal entries, payroll accruals, benefit allocations, and support balance sheet reconciliations.
• People & HRIS Collaboration
  • Partner with the People team to manage benefit deductions, equity payroll tax implications, and compensation changes.
  • Ensure data integrity across HRIS and payroll platforms.
• Compliance, Controls & External Audits
  • Serve as a primary subject matter expert for payroll tax compliance and regulatory changes across US federal, state, local, Canadian, and international jurisdictions.
  • Maintain robust internal controls.
  • Act as the lead contact for payroll, workers’ comp, and tax audits.
• Employee Support & Ticketing
  • Serve as the primary point of contact for employee payroll and tax inquiries.
  • Resolve escalated issues related to withholdings, direct deposits, and pay statements.

Key Success Metrics (KPIs)

• Payroll Accuracy & On-Time Execution
  • Maintain a >95% accuracy rate on net pay calculations, withholdings, and benefit deductions across all US states and Canadian provinces.
  • Ensure 100% on-time disbursement across every payroll cycle.
• Month-End Payroll Reconciliation Timeliness
  • Review payroll journal entries, accruals, and account reconciliations in FloQast/ERP within 2 business days following the close of each payroll period.
• Tax Filing & Statutory Compliance
  • Maintain zero late-filing penalties or notice escalations across US federal/state/local tax authorities, the Canadian Revenue Agency (CRA), provincial agencies, and international compliance bodies.
• System Automation Rate
  • Target >85% automation for payroll data syncing between HRIS, time-tracking, benefit providers, and the NetSuite general ledger to minimize manual inputs.

Key Milestones

• First 90 to 180 Days
  • Complete the transition off the PEO onto the new in-house US payroll platform.
  • Establish standardized payroll run checklists and internal review controls.
  • Complete a comprehensive assessment and cost/benefit evaluation of India payroll operational models; present recommendations to the VP, Controller.
• First 12 Months
  • Fully optimize in-house payroll workflows, automated NetSuite GL integrations, and process workflows within FloQast.
  • Execute the chosen payroll architecture for India, establishing local compliance, tax withholding mechanisms, and banking rail setups.
  • Lead annual payroll, 401(k)/RRSP, and statutory tax audits with zero material findings or adjustments.

Requirements

• Experience: 5+ years of progressive experience in payroll administration, including building payroll processes in a fast-growing tech company.
• Global & Multi-State Expertise: Strong technical knowledge of US multi-state payroll, Canadian payroll regulations, and international tax/compliance frameworks. Experience with India payroll evaluation or setup is highly preferred.
• Systems & Tools: Hands-on experience with payroll platforms such as Rippling, ADP, and Workday, plus NetSuite ERP integration and close management tools.
• Integrity & Communication: Ability to handle sensitive employee compensation data and confidential personnel records with discretion; clear communication skills to resolve employee queries and partner effectively across People, Legal, and Finance teams.
• Accounting & Analytical Rigor: Strong analytical skills with a track record of automating manual processes to increase efficiency and reduce errors in payroll cycles.

Preferred Qualifications

• Experience evaluating or setting up India payroll operations.

Compensation & Benefits

Benefits and perks are for full-time employees and may include:

• Choice of medical, dental, and vision insurance plans for you and your family
• Additional insurance coverage options for life, accident, or critical illness
• Flexible paid time off, sick leave, short-term and long-term disability
• 10 US observed holidays, and Canadian statutory holidays by province
• Home office stipend
• 401(k) for US-based employees and RRSP for Canada-based employees
• Paid parental leave
• Local in-person meet-up program

Location

Hubs in San Francisco and Toronto.

Equal Opportunity

The employer is an equal opportunity employer and is committed to diversity and inclusion. Employment decisions are not based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice to Candidates

• Resumes or expressions of interest are not accepted via email or social media messages. Applications must be submitted through the careers page.
• The recruiting process may use AI notetakers and other recording devices. With consent, interviews may be recorded and summarized into notes for internal use. Recording is optional and declining does not affect candidacy.