Premium Coordinator

Overview

The Premium Coordinator plays a vital role in ensuring premium accuracy, which directly impacts clients, contracts, and organizational credibility. This position supports the accurate and compliant administration of stop-loss premium activity within a specialized insurance division. It serves as a critical link between financial operations and client-facing partners such as third-party administrators (TPAs), producers, and underwriting teams.

Responsibilities

• Execute premium application workflows with accuracy and adherence to established processes.
• Reconcile policy terms against payments received; document and resolve any variances.
• Coordinate premium-related inquiries from TPAs, producers, and internal teams.
• Process payments including paper check disbursements and maintain thorough payment tracking records.
• Perform other duties as assigned by management.

Requirements

Education

• Bachelor's degree in a job-related field, or
• Equivalent experience: 4 years of job-related work experience, or an Associate's degree plus 2 years of job-related work experience.

Experience

• Minimum 3 years in accounting, auditing, billing, claims, membership, or finance.
• 2 to 3 years of experience in insurance operations, premium billing, accounts receivable, or a related financial or administrative role.

Skills and Abilities

• Ability to compile information, perform research, and analyze data.
• Strong customer service and organizational skills.
• Excellent verbal and written communication skills.
• Ability to take initiative and meet deadlines.
• High attention to detail.
• Ability to identify and escalate cash and allocation anomalies.
• Discipline in document management and maintaining audit trails.
• Adherence to processes in high-volume transactional environments.
• Basic proficiency in Microsoft Excel.

Software

• Proficient in Microsoft Office suite.

Preferred Qualifications

• Experience with self-funded insurance programs.
• Experience in stop-loss insurance operations.
• Familiarity with premium application workflows and insurance policy terms.

Compensation & Benefits

• Eligibility for benefits begins the first of the month following 28 days of employment.
• Subsidized health, dental, and vision insurance plans.
• 401(k) retirement savings plan with company match.
• Life insurance coverage.
• Paid Time Off (PTO).
• Access to on-site cafeterias and fitness centers at major locations.
• Education assistance programs.
• Service recognition initiatives.
• National discounts for entertainment and recreational activities.

Location & Work Schedule

• This is a full-time remote position (40 hours per week), Monday through Friday, during standard business hours (8:00 AM–5:00 PM PST or EST, depending on candidate location).
• Candidates are preferred to be based near San Francisco, CA, or Fort Wayne, IN offices.

Additional Information

• This position is not eligible for sponsorship now or in the future.
• The employer is committed to equal employment opportunity and nondiscrimination in all employment practices.
• Reasonable accommodations are available for individuals with disabilities or those requiring accommodations for sincerely held religious beliefs.
• The organization participates in E-Verify and complies with applicable pay transparency and nondiscrimination provisions.