Professional, PT

Overview

This role supports the Accounts Receivable (AR) team with day-to-day customer and internal communications, reporting, and credit risk management-related tasks. The organization encourages applicants to apply even without a high school diploma or equivalent through a full-time pathway program that helps participants work toward their high school equivalency/GED while pursuing a career in manufacturing.

Responsibilities

• Manage email and phone communications to ensure timely responses to internal and external customer needs, including proactive notification to management of potential issues.
• Assist with performing root cause analysis.
• Generate reporting for the AR team as needed.
• Assist with completing forms needed for Credit Risk Management.
• Send manual statements to customers on a weekly or monthly basis, as needed.
• Monitor portal status of invoices and payments.
• Manage Action Requests (CARS) and other requests as needed.
• Provide periodic reviews of work assignments.
• Serve as backup to the AR Analyst team.
• Perform other duties as assigned by AR management.

Requirements

• High School Diploma is required; Associates or Bachelor’s Degree preferred.
• Excellent verbal and written communication skills, with exceptional interpersonal skills.
• Proficient computer skills, including Microsoft Excel and Word; SAP is a plus.
• Strong reconciliation skills and proactive critical thinking.
• Previous Credit and Collections or related experience preferred.

Compensation & Benefits

• 401k with Matching & Pension Plan (Eligible for Pension after 1,000 Hours Worked)
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• Parental Leave

Location & Schedule

• Location: Remote
• Shift: Day Shift

Equal Opportunity

The employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.