Sales & Use Tax Manager

Overview

This role involves serving as the sales and use tax subject matter expert and primary point of contact within the organization. The position requires close collaboration with teams such as Products, Sales, Billing, and Order Management to identify sales tax categories and issues, ensure accurate reporting, and maintain compliance. Oversight of all sales and use tax matters, including coordination with an external outsource provider, is essential to reduce tax exposure and ensure audit readiness.

Responsibilities

• Manage tax compliance processes with an external outsource provider to ensure accurate tax payments and timely filing of returns, including assessment and completion of amended returns to claim refunds for excess credits.
• Oversee the functionality of the OneSource tax determination tool, working with technical teams and external service providers to ensure optimal operation.
• Manage tax exemption certifications to ensure current status is accurately reflected in the Oracle ERP/tax engine.
• Maintain expert knowledge of state sales and use tax requirements to provide guidance to internal associates and external customers.
• Conduct monthly reviews of purchasing to validate use tax determinations and liabilities.
• Verify accuracy of sales/use tax balances through monthly general ledger reconciliations.
• Review new assets to ensure tax obligations are met and audit risks are minimized.
• Manage, coordinate, and negotiate state and local sales/use tax audits, including maintaining compliance documentation to ensure audit readiness and timely identification of potential risks.
• Maintain current and accurate tax matrices in the Oracle ERP system using Thomson Reuters OneSource matrices.
• Manage taxability categories for all new products based on knowledge of company products and services.
• Define and implement tax-related requirements for cross-functional teams to ensure compliance with sales and use tax reporting.

Team Collaboration

This position is part of the US Corporate Tax team, focusing on sales and use tax for the US territory, with some involvement in indirect tax filing as needed. The role reports to the Senior Tax Director and works closely with the Corporate Tax Manager. Collaboration with Products, Sales, Billing, and Order Management teams is integral to daily activities.

Requirements

• Bachelor’s degree in Accounting, Business, or a related field.
• Minimum of 6 years of experience in corporate tax.
• Thorough technical knowledge of sales and use tax rules, regulations, and their application.
• Experience with sales tax software platforms such as OneSource and ERP systems like Oracle Fusion.
• Experience in the software or technology industry is a plus.
• Experience working with outside compliance vendors is advantageous.

Preferred Qualifications

• Ability to manage multiple tasks and deliver results ahead of deadlines.
• Strong critical thinking, analytical skills, and problem-solving capabilities with close attention to detail.
• Energetic and flexible team player capable of adapting in a fast-growing environment.
• Self-starter with excellent work ethic and willingness to take initiative.

Compensation & Benefits

Details regarding compensation and benefits are not specified in this description.

Location

This role supports the US territory. Specific location or remote work details are not provided.