Senior Accounts Receivable Analyst

Overview

This role involves owning the accounts receivable (AR) billing lifecycle from start to finish. You will liaise with multiple internal and external departments to ensure billing accuracy and timeliness, while maintaining reliable financial records to support cash flow and customer relationships.

Responsibilities

• Process and maintain customer invoices, ensuring accuracy and timely delivery
• Monitor accounts receivable aging reports and identify overdue payments
• Initiate collection efforts through calls, emails, and written correspondence with customers
• Reconcile customer accounts regularly, ensuring accuracy of account balances and resolving discrepancies between system records and customer statements
• Investigate and resolve account disputes, billing errors, and unapplied credits or payments
• Post customer payments and apply credits appropriately to accounts
• Maintain detailed records of customer interactions and collection attempts
• Prepare periodic reports on accounts receivable status and collections activity
• Coordinate with sales and customer service teams to resolve billing issues
• Support month-end and year-end closing procedures, including comprehensive account reconciliation
• Identify opportunities for process improvements and cost savings within AR operations
• Evaluate and recommend enhancements to workflows, systems, and procedures to increase efficiency and accuracy
• Participate in the implementation of new processes and tools to streamline collections activities
• Stay current with company policies and relevant accounting standards

Requirements

• Bachelor’s degree in a related field preferred
• 4+ years of experience in accounts receivable or a similar accounting role
• Proficiency with accounting software and Microsoft Office Suite (Excel, Word, Outlook)
• Strong analytical, problem-solving, organizational, and time-management skills
• Strong attention to detail and accuracy in account reconciliation, data entry, and record-keeping
• Experience reconciling customer accounts and resolving account discrepancies
• Excellent written and verbal communication skills, with a customer-service-oriented approach
• Ability to manage multiple priorities, meet deadlines, and work independently and collaboratively
• Professional judgment, integrity, and discretion when handling sensitive financial information
• Adaptability and willingness to learn and embrace new systems and tools

Preferred Qualifications

• Experience with ERP systems or accounting platforms (Sage Intacct, Maxio, Salesforce, Gong)
• Knowledge of general accounting principles and practices
• Familiarity with ASC 606 revenue recognition principles and their application to AR processes
• Customer service experience in a B2B environment
• Certification in accounting or a finance-related field
• Track record of identifying and implementing process improvements
• Experience with automation tools and workflow optimization
• Process improvement mindset with the initiative to identify inefficiencies and develop solutions

Compensation & Benefits

• Base salary: $70,000 - $90,000 USD
• Eligible for a bonus opportunity in addition to base salary
• Comprehensive healthcare coverage (PPO, HSA, and FSA options)
• Multiple mental health resources
• 401(k) with company match
• Annual professional development stipend
• Generous paid time off

Location

Please note this is a US-based role.