Senior Manager, Revenue Operations & Analytics

Overview

Senior individual contributor role focused on understanding and improving the full revenue engine. The scope extends beyond a traditional funnel across marketing, sales, member engagement, clinician capacity, visits, billing, collections, and financial performance.

Responsibilities

• Own the end-to-end view of revenue performance by connecting metrics across marketing, sales, member engagement, clinician capacity, visits, billing, collections, and financial results.
• Turn analysis into action by investigating business questions, identifying root causes, recommending changes, and partnering with the relevant teams to drive resolution (which may include reporting changes, process changes, forecast updates, operating assumptions, or business decisions).
• Reconcile conflicting inputs across functions (e.g., Marketing, Sales, Clinical, MX, Finance) by digging into underlying data to establish shared understanding.
• Improve forecasting and planning in partnership with Finance and functional leaders across revenue, membership, conversion, clinician capacity, visit volume, retention, and collections; challenge assumptions when operational data suggests different outcomes.
• Own BI and key business metrics by maintaining and improving dashboards and recurring reporting, establishing clear metric definitions and sources of truth, and updating reporting processes when they create confusion or no longer support decision-making.
• Improve growth analytics by connecting acquisition, lead quality, sales conversion, activation, engagement, retention, and downstream revenue.
• Connect care delivery and RCM to revenue by analyzing how clinician capacity, utilization, visits, payer performance, billing, denials, collections, and other revenue cycle factors interact with the rest of the business, including data from RCM and clinical systems.
• Handle practical RevOps and BizOps needs, owning or triaging recurring analytical/operational work such as commissions, KPI reporting, ad hoc business analysis, and other cross-functional questions requiring a clear owner.
• Work directly with data using SQL and the BI environment to investigate questions, validate assumptions, identify data quality issues, and resolve discrepancies before they drive decisions based on bad information.

Requirements

• 6+ years of experience across Revenue Operations, business operations, revenue strategy, analytics, business intelligence, or a related role.
• Experience owning cross-functional business problems (not only producing analysis or reporting).
• Experience using AI tools to accelerate analysis, automation, or operational workflows.
• Strong SQL skills with the ability to independently investigate complex datasets.
• Experience with revenue forecasting, funnel analysis, operational metrics, or business performance analytics.
• Experience translating data into clear recommendations and driving toward decisions or resolutions.
• Experience defining business metrics and creating consistent sources of truth across teams.
• Comfort working with BI tools such as Metabase, Looker, Tableau, Power BI, Mode, or similar platforms.
• Enough understanding of data pipelines and modern analytics infrastructure to investigate quality issues and work effectively with technical partners.
• Strong communication skills, including comfort challenging assumptions with senior leaders.
• Strong judgment and curiosity, including knowing when the initial question is not the question the business needs.
• Comfort operating independently in a small, fast-moving company.

Preferred Qualifications

• Experience in a high-growth, venture-backed technology company.
• Experience in healthcare, digital health, healthcare services, or another regulated environment.
• Experience with revenue cycle management, healthcare billing, or EMR data.
• Experience with subscription, consumer, marketplace, or recurring revenue business models.
• Experience using Python or another analytical scripting language.

Compensation & Benefits

• Starting salary: $145,000 to $170,000, depending on skills and experience. Compensation is geo-neutral within the US and based on job function and level rather than location.
• Equity stake for all employees based on role level.
• 401(k) + employer matching program.
• Hybrid opportunity with remote work and time on site at NYC headquarters.
• Complimentary healthcare membership (Complete Care).
• Subsidized medical, dental, and vision insurance plan options.
• Generous flexible time off plan.
• Annual professional development stipend.
• Annual wellness stipend.

Location

Remote US role, with a preference for Eastern or Central time zones and NYC metro. Candidates in the New York City area may have opportunities to collaborate in person at Manhattan headquarters.

Additional Information (Security/Scams)

• If selected to move onto the next phase of the hiring process, a member of the Talent Acquisition team will reach out directly from an email address ending in @parsleyhealth.com.
• The organization will never communicate via Microsoft Teams.
• The organization will never ask for bank account information during recruitment.
• The organization will never send checks (electronic or physical) to purchase home office equipment.