Senior Manager, Revenue Operations

Overview

This role involves leading the Revenue Operations team within the platform finance function, ensuring proper financial processes, procedures, and controls support financial reporting and audit related to platform operations. The position requires managing high-value accounts, balancing organizational growth with finance and compliance objectives, and partnering cross-functionally to maintain strong financial controls.

Responsibilities

• Develop, own, and maintain financial processes, documentation, and testing to monitor platform-related accounts and entities.
• Partner closely with finance teams to identify, assess, and communicate financial impacts of business changes.
• Improve visibility for finance leadership into platform accounts and initiatives.
• Collaborate with the platform SOX team to design, implement, document, and review controls ensuring proper risk identification and mitigation.
• Build relationships with stakeholders in payments, compliance, legal, and finance to emphasize engagement with Platform Controlling.
• Lead the Revenue Operations team to meet close deadlines and maintain process integrity.
• Mentor and train staff on revenue technical accounting, GAAP guidance, documentation best practices, partner engagement, and operational processes.
• Serve as a subject matter expert providing guidance and insight on accounting and finance matters.
• Oversee key areas including invoicing, accounts receivable, bad debt, gift card programs, and collections.
• Champion AI enablement by identifying, piloting, and scaling AI use cases across close, reporting, and reconciliation processes.
• Design and maintain human-review checkpoints for AI-assisted workflows to ensure audit-ready outputs and SOX compliance.
• Partner with Finance leadership, BizTech, and AI enablement initiatives to develop accounting-specific use cases, training, and governance.

Requirements

• 12+ years of finance and accounting experience, including management experience in a large multinational organization.
• 6+ years of relevant industry experience in technology, payments, marketplaces, or hospitality within a high-growth environment.
• CPA or equivalent international certification preferred; Big 4 accounting firm experience is a plus.
• Strong working knowledge of US GAAP with proven ability to operationalize technical accounting standards.
• Experience with large-scale ERP systems (Oracle, SAP, Workday), monetization, and billing systems; payments compliance and reconciliation system experience is advantageous.
• Excellent communication skills with executive presence; able to translate complex business matters across functions and leadership levels.
• Strong collaboration and influencing skills; ability to mentor and leverage team skills to achieve objectives.
• Proven track record managing complex, cross-functional initiatives.
• Passion for training and developing team members.
• Proficiency in MS Excel; experience with SQL and Tableau is a plus.

Compensation & Benefits

• Base salary range: $192,000—$240,000 USD.
• Eligibility for bonus, equity, benefits, and employee travel credits.

Location

• This position is US - Remote Eligible.
• Occasional work at an office or attendance at offsites may be required as agreed with management.
• Candidates must reside in a US state where the employer has a registered entity.

Equal Opportunity

The organization is committed to diversity and inclusion and encourages all qualified individuals to apply. Reasonable accommodations are available for candidates with disabilities during the application and interview process upon request.