Sr. Analyst, Law Firm Analytics

Overview

This fully remote role partners with operational and business leaders to transform complex operational data into strategic insight. The position focuses on analyzing business processes across the case lifecycle, identifying performance trends and operational inefficiencies, and translating data into clear recommendations to support strategic and operational decision-making.

Responsibilities

Technical & Analytical Execution

• Write and optimize advanced SQL queries and Python/R scripts to support analysis and automate reporting for operational decision-making
• Leverage modern analytics tools, data visualization platforms, and automation capabilities to improve scalability and insight generation
• Apply structured problem-solving and analytical rigor to complex or ambiguous operational challenges
• Stay informed on emerging analytics and AI capabilities that can enhance business intelligence practices

Analytics and Reporting

• Build executive-level dashboards that provide clarity to operational leaders and enable data-informed decision-making
• Serve as an analytical partner to Law Firm Operations leadership across the full case lifecycle from intake through pre-litigation, litigation, settlement, and resolution
• Define, refine, and standardize KPIs for each phase of the operational workflow, ensuring clear accountability and measurable performance standards

Performance Monitoring & Insight Generation

• Analyze throughput, conversion rates, cycle times, staffing productivity, case economics, and quality metrics across the lifecycle
• Identify bottlenecks, performance variability, and structural inefficiencies across states, teams, and practice areas
• Translate operational data into clear, actionable recommendations for leadership
• Support forecasting and capacity modeling tied to case volume growth and expansion initiatives
• Identify opportunities to improve systems, processes, or outcomes—not just follow existing playbooks

Requirements

• 5+ years of experience in business analytics, strategy, data operations, or systems analysis (legal, healthcare, professional services, or high-volume operational environments preferred)
• Advanced SQL skills with experience working on large datasets
• Proficiency in Python or R to support advanced analytics, data transformation, and scalable reporting solutions
• Strong analytical, problem-solving, and process improvement mindset
• Ability to manage and execute multiple priorities
• Exceptional communication skills, with the ability to translate data into business insights for both technical and non-technical audiences
• High attention to detail and commitment to data integrity
• Thrives in a fast-paced, performance-driven, high-growth environment
• High intellectual curiosity, critical thinking ability, and ownership mindset
• Strong written and verbal communication
• Ability to think critically, prioritize effectively, and execute with speed

Preferred Qualifications

• Comfort with ambiguity and evolving systems
• Experience in legal, professional services, or client-centric organizations

Compensation & Benefits

• Base Salary: $120,000 and $140,000 per year, commensurate with experience (Remote, United States)
• Eligible for performance-based bonus
• Job postings reflect the compensation range for the specific market and location of each role; ranges vary by geography based on local market rates and cost of labor
• Benefits include: Medical, dental, and vision insurance, 401(k) with company match, HSA, life insurance, disability coverage, paid time off, and parental leave

Location

Remote, United States

Equal Opportunity Employer

Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.