Tax Research Specialist, Seasonal

Overview

This role supports tax professionals during tax season by answering legal and regulatory questions encountered when preparing individual, business, estate, and trust tax returns. You will work with tax preparers through online submission systems and use research and writing skills to provide accurate, detailed responses to complex tax issues.

Extensive training, computer equipment, and ongoing support are provided, and fully remote working is acceptable.

Responsibilities

• Provide accurate and professional written responses to complex tax law and procedure questions submitted by tax professionals
• Use research tools and databases to research tax law and regulatory issues
• Coordinate with teammates and team leads to ensure compliance with service level agreements
• Deliver best-in-class customer service with clear, prompt, and accurate assistance
• Demonstrate teamwork and a curious mindset
• Maintain current knowledge of tax law and updates

Requirements

• Current JD or CPA certification, or an appropriate/equivalent combination of education and experience
• 3 or more years of professional legal or accounting experience (tax preparation or research experience strongly preferred)
• Ability to research complex tax situations and communicate results clearly
• Willingness to learn new information and skills and to be coached
• Willingness to work independently and seek assistance when necessary
• Computer skills and familiarity with Microsoft Office software
• Access to high-speed internet service

Compensation & Benefits

• Pay range: $21.59 - $32.40/Hr.
• Local minimum wage laws apply.
• Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
• Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
• Qualifying associates may be able to enroll themselves and/or eligible dependents in medical and prescription drug coverage, and may participate in:
  • H&R Block Retirement Savings Plan (401(k) Plan)
  • Employee Assistance Program
  • (Virtual) fitness center programs
  • Associate discount program
  • Business Travel Accident Insurance (automatic enrollment)
  • Associate Tax Prep benefit

Location

Fully remote working is acceptable.