UKG Payroll Specialist

Overview

The organization is seeking experienced professionals to join its HCM Managed Services team as a Payroll Specialist. In this role, you will be responsible for accurate processing and reconciliation of UKG Pro clients’ payroll within the Managed Services Team. The position requires timely and accurate financial information while supporting day-to-day payroll operations in a fast-changing environment.

Responsibilities

• Responsible for timely and accurate processing, audit, and related processes for clients, including special projects and quarter and year end audits; performs basic analysis and research related to payroll processing
• Assist the Team Lead and Manager in reconciling all inputs and outputs of payroll processing and ensuring requirements are met
• Build and maintain trusted relationships with client contacts by delivering exceptional client service
• Identify areas of client dissatisfaction and escalate to the Team Lead and/or Payroll Manager
• Maintain high-level awareness of client Service Level Agreements (SLAs) and execute work to meet their requirements
• Develop and maintain awareness of SOC 1 controls; accountable for compliance at each task performed
• Set up and execute new payroll cycles, including any manual HR or Pay Data Entry
• Perform pre-calculation audits by running and analyzing reports and making necessary corrections based on findings
• Run variance reports and review payroll data accuracy along with individual transaction input
• Perform payroll balancing by running reports, investigating variances, and determining action to take on variances
• Process prior period adjustments, including manual checks, stop payments, and reversals
• Assist clients in preparation for quarter and year-end processing
• Assist clients with annual enrollment, including testing and performing applicable end dating activities

Requirements

• Experience working with automated multi-corporation, multi-state payroll processing with in-depth knowledge of payroll tax and accounting principles plus wage and hour laws
• Experience working with UKG
• Strong verbal and written client services skills
• Strong organizational skills with attention to detail and ability to manage deadlines
• Proficient in using PC with MS Office applications, especially Word and Excel
• Highly motivated and team oriented; ability to collaborate effectively within cross-functional teams
• Human Resource and Payroll experience with a Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) and/or Senior Professional in Human Resources (SPHR) preferred
• Associate's Degree in Business Administration or Accounting (or equivalent in education and experience)

Location

Remote full-time opportunities across the US and Canada.