UKG Payroll Specialist

Overview

This role is part of the organization’s HCM Managed Services team. As a Payroll Specialist, you will be responsible for accurate processing and reconciliation of payroll for UKG Pro clients. You’ll provide timely, accurate financial information while supporting day-to-day payroll operations in a multi-state, multi-customer environment.

Responsibilities

• Ensure timely and accurate payroll processing, including audit and related processes, special projects, and quarter and year-end audits; perform basic analysis and research related to payroll processing
• Assist the Team Lead and Manager with reconciling all payroll processing inputs and outputs and ensuring required tasks are completed
• Build relationships with client contacts by providing exceptional client service and support
• Identify areas of client dissatisfaction and escalate to the Team Lead and/or Payroll Manager
• Maintain awareness of client Service Level Agreements (SLAs) and execute work to meet requirements
• Maintain high-level awareness of SOC 1 controls and ensure compliance for each task performed
• Set up and execute new payroll cycles, including any manual HR or Pay Data Entry
• Perform pre-calculation audits by running and analyzing reports and making necessary corrections
• Run variance reports and review the accuracy of payroll data, including individual transactions input
• Perform payroll balancing by running reports, investigating variances, and determining appropriate actions
• Process prior period adjustments, including manual checks, stop payments, and reversals
• Support clients with preparation for quarter/year-end processing
• Support clients with annual enrollment, including testing and performing applicable end-dating activities

Requirements

• Experience with automated multi-corporation, multi-state payroll processing, including in-depth knowledge of payroll tax and accounting principles and wage and hour laws
• Experience working with UKG
• Strong verbal and written client service skills
• Strong organizational skills and attention to detail, with the ability to manage deadlines
• Proficient in PC use and MS Office applications, especially Word and Excel
• Highly motivated, team-oriented, and able to collaborate effectively across cross-functional teams
• Human Resource and Payroll experience with a Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) and/or Senior Professional in Human Resources (SPHR) preferred
• Associate's Degree in Business Administration or Accounting (or equivalent in education and experience)

Compensation & Benefits

• Not specified in the provided job description

Location

• Remote full-time employment opportunities across the US and Canada