UKG Payroll Specialist

Overview

This role is part of the organization’s HCM Managed Services team. The Payroll Specialist is responsible for accurate processing and reconciliation of payroll for UKG Pro clients within the Managed Services Team. The position involves day-to-day payroll operations, providing timely and accurate financial information in a fast-moving, changing environment.

Responsibilities

• Perform timely and accurate payroll processing, auditing, and related processes for clients, including special projects and quarter and year end audits; conduct basic analysis and research related to payroll processing
• Assist the Team Lead and Manager in reconciling all payroll processing inputs and outputs and ensuring all requirements are met
• Build trusting relationships with client contacts through exceptional client service
• Identify client dissatisfaction and escalate to the Team Lead and/or Payroll Manager
• Maintain awareness of client Service Level Agreements (SLAs) and execute to meet their requirements
• Maintain awareness of SOC 1 controls and support compliance at each task performed
• Set up and execute new payroll cycles, including any manual HR or Pay Data Entry
• Perform pre-calculation audits by running and analyzing reports and making necessary corrections
• Run variance reports and review payroll data accuracy, including individual transaction input
• Perform payroll balancing by running reports, investigating variances, and determining required action
• Process prior period adjustments, including manual checks, stop payments, and reversals
• Assist clients with quarter/year-end preparation
• Assist clients with annual enrollment, including testing and applicable end dating activities

Requirements

• Experience with automated multi-corporation, multi-state payroll processing, including in-depth knowledge of payroll tax and accounting principles plus wage and hour laws
• Experience working with UKG
• Strong verbal and written client services skills
• Strong organizational skills with attention to detail and the ability to manage deadlines
• Proficiency using PC and MS Office applications, especially Word and Excel
• Highly motivated and team oriented, able to collaborate effectively within cross-functional teams
• Human Resource and Payroll Experience with a Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) and/or Senior Professional in Human Resources (SPHR) preferred
• Associate's Degree in Business Administration or Accounting (or equivalent in education and experience)

Compensation & Benefits

• Full-time remote employment opportunities across the US and Canada

Location

• Remote within the US and Canada