UKG Payroll Specialist

Overview

The organization is seeking an experienced Payroll Specialist to join its HCM Managed Services team. In this role, you will support accurate processing and reconciliation of payroll for UKG Pro clients, provide timely and accurate financial information, and manage day-to-day payroll operations.

Responsibilities

• Process payroll accurately and on time, including audit-related processes for clients, special projects, and quarter and year end audits
• Assist with basic payroll analysis and research related to payroll processing
• Assist the Team Lead and Manager in reconciling all payroll processing inputs and outputs and ensuring all requirements are met
• Provide exceptional client service and build relationships of trust, respect, and partnership with client contacts
• Identify areas of client dissatisfaction and escalate concerns to the Team Lead and/or Payroll Manager
• Maintain awareness of client Service Level Agreements (SLAs) and execute work to meet SLA requirements
• Maintain awareness of SOC 1 controls and support compliance with each task performed
• Set up and execute new payroll cycles, including any manual HR or Pay Data Entry
• Perform pre-calculation audits by running and analyzing reports and making corrections based on findings
• Run variance reports and review payroll data accuracy, including individual transaction input
• Perform payroll balancing by running reports, investigating variances, and determining the action to take
• Process prior period adjustments, including manual checks, stop payments, and reversals
• Assist clients in preparation for quarter/year-end processing
• Assist clients with annual enrollment, including testing and applicable end dating activities

Requirements

• Experience with automated multi-corporation, multi-state payroll processing
• In-depth knowledge of payroll tax and accounting principles, plus wage and hour laws
• Experience working with UKG
• Strong verbal and written client services skills
• Strong organizational skills and attention to detail, with the ability to manage deadlines
• Proficiency using PC and MS Office applications, especially Word and Excel
• Highly motivated and team oriented, with the ability to collaborate effectively within cross-functional teams
• Human Resource and Payroll experience, with Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) and/or Senior Professional in Human Resources (SPHR) preferred
• Associate's Degree in Business Administration or Accounting (or equivalent in education and experience)

Compensation & Benefits

• Not specified in the provided job description.

Location

• Remote full-time employment opportunities across the US and Canada.