UKG Payroll Specialist

Overview

This role involves joining the organization’s HCM Managed Services team as a Payroll Specialist. Responsibilities include accurate processing and reconciliation of payroll for UKG Pro clients, along with supporting day-to-day payroll operations and providing timely, accurate financial information.

Responsibilities

• Perform timely and accurate payroll processing, auditing, and related processes for clients, including special projects and quarter and year-end audits; conduct basic analysis and research related to payroll processing.
• Assist the Team Lead and Manager in reconciling payroll inputs and outputs, ensuring all requirements are met.
• Provide exceptional client service by building relationships based on trust, respect, and partnership with client contacts.
• Identify areas of client dissatisfaction and escalate to the Team Lead and/or Payroll Manager.
• Maintain awareness of client Service Level Agreements (SLAs) and execute work to meet those requirements.
• Develop and maintain awareness of SOC 1 controls and ensure compliance at each task performed.
• Set up and execute new payroll cycles, including any manual HR or Pay Data Entry.
• Conduct pre-calculation audits by running and analyzing reports and making necessary corrections based on findings.
• Run variance reports and review the accuracy of payroll data, including individual transaction inputs.
• Perform payroll balancing by running reports, investigating variances, and determining actions to address variances.
• Process prior period adjustments, including manual checks, stop payments, and reversals.
• Assist clients with preparation for quarter/year-end processing.
• Assist clients with annual enrollment, including testing and performing applicable end-dating activities.

Requirements

• Experience with automated multi-corporation, multi-state payroll processing, with in-depth knowledge of payroll tax and accounting principles, plus wage and hour laws.
• Experience working with UKG.
• Strong verbal and written client services skills.
• Strong organizational skills with attention to detail and the ability to manage deadlines.
• Proficiency using PC and MS Office applications, especially Word and Excel.
• Highly motivated and team oriented; ability to collaborate effectively with cross-functional teams.
• Human Resource and Payroll experience with a Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) and/or Senior Professional in Human Resources (SPHR) preferred.
• Associate’s Degree in Business Administration or Accounting (or equivalent in education and experience).

Compensation & Benefits

• Not specified.

Location

• Remote full-time opportunities across the US and Canada.