UKG Payroll Specialist

Overview

The organization is seeking an experienced Payroll Specialist to join its HCM Managed Services team. This role is responsible for accurate processing and reconciliation of UKG Pro clients’ payroll within the Managed Services Team. The position also provides timely, accurate financial information and supports day-to-day payroll operations. Strong experience with multi-state payroll processing and the ability to manage multiple priorities across services are required.

Responsibilities

• Responsible for timely and accurate payroll processing, audits, and related processes for clients, including special projects and quarter and year-end audits; performs basic analysis and research related to payroll processing
• Assist the Team Lead and Manager in reconciling all payroll processing inputs and outputs and ensuring all requirements are met
• Provide exceptional client service by building relationships of trust, respect, and partnership with client contacts
• Identify areas of client dissatisfaction and escalate to the Team Lead and/or Payroll Manager
• Maintain awareness of client Service Level Agreements (SLAs) and execute to meet their requirements
• Develop and maintain awareness of SOC 1 controls and ensure compliance for each task performed
• Set up and execute new payroll cycles, including any manual HR or Pay Data Entry
• Perform pre-calculation audits by running and analyzing reports and making necessary corrections based on findings
• Run variance reports and review the accuracy of payroll data along with individual transaction input
• Perform payroll balancing by running reports, investigating variances, and determining appropriate action
• Process prior period adjustments, including manual checks, stop payments, and reversals
• Assist clients in preparation for quarter/year-end processing
• Assist clients with annual enrollment, including testing and applicable end-dating activities

Requirements

• Experience processing automated multi-corporation, multi-state payroll with in-depth knowledge of payroll tax and accounting principles, plus wage and hour laws
• Experience working with UKG
• Strong verbal and written client service skills
• Strong organizational skills with attention to detail and the ability to manage deadlines
• Proficient in using PC with MS Office applications, especially Word and Excel
• Highly motivated and team oriented, with ability to collaborate effectively within cross-functional teams
• Human Resource and Payroll experience with a Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) and/or Senior Professional in Human Resources (SPHR) preferred
• Associate's Degree in Business Administration or Accounting (or equivalent in education and experience)

Compensation & Benefits

• Not specified in the provided job description

Location

• Virtual full-time employment opportunities across the US and Canada