Overview
A progressive healthcare organization specializing in anesthesiology is seeking an Accounts Receivable Representative. This role focuses on collecting outstanding accounts receivable from patients and third-party payers to support financial operations.
Responsibilities
- Contact insurance companies by phone to check the status of outstanding claims.
- Process and follow up on insurance appeals.
- Call patients to arrange payment or payment plans for outstanding balances.
- Print and re-file claims as necessary.
- Manage daily correspondence related to accounts receivable.
- Answer incoming calls from patients, insurance companies, and physician offices.
- Research and audit patient accounts for additional payments or adjustments.
- Work assigned Analyzer reports.
- Maintain proficiency with spreadsheets.
- Manage outstanding accounts receivable from the Collector Queue, achieving proficiency within 30-60 days of employment.
- Handle 40-50 accounts daily.
- Maintain an accuracy rating of 90% or higher on audited accounts.
- Meet departmental productivity standards.
- Maintain strict confidentiality.
- Adhere to all company policies and procedures.
- Comply with information systems security policies, including attending training and reporting security issues.
- Perform other duties as assigned.
Requirements
Education
- High school diploma or equivalent required.
- Associate or bachelor's degree in business administration or related field preferred.
Experience
- Minimum of two years of collections experience in a healthcare setting (hospital or physician office) required.
Skills and Knowledge
- Strong verbal and written communication skills.
- Basic math skills for calculating anesthesia units and reimbursement.
- Familiarity with medical terminology.
- Basic knowledge of insurance processing, guidelines, and laws.
- Understanding of managed care, Medicare, and Medicaid guidelines.
- Data entry proficiency.
- Knowledge of CPT, ICD-10, and ASA coding.
- Decision-making and strong analytical skills.
- Ability to research and report payer trends.
- Ability to work effectively with staff, physicians, and external customers.
- Pleasant disposition and high tolerance level.
- Ability to work both independently and as part of a team.
- Proficiency in computer applications including MS Word, MS Excel, and OneNote.
Compensation and Benefits
- Competitive pay and benefits package.
- Annual bonus eligibility.
- Generous paid time off.
- 401(k) contribution with safe harbor.
- Flexible work environment.
- Career advancement opportunities within a growing organization.
- On-site fitness center and café.
- Underground parking with badge access.
Note: Salary ranges are not guarantees of final offers. Base pay varies by market location and depends on job-related knowledge, skills, and experience. Full-time positions are eligible for discretionary bonuses and comprehensive benefits.
Location
Not specified.