Billing Specialist

Overview

This full-time Billing Specialist role is 100% remote and open to candidates throughout the United States.

Salary: $50,000 - $56,500 per year

In this position, you will manage invoices, payments, billing records, and account follow-up. Work supports IT services, customer support, software delivery, technical projects, systems, data, and digital operations.

Responsibilities

• Generate and review customer invoices using approved billing information, rates, and supporting documentation.
• Apply payments, maintain billing records, and reconcile account activity against invoices and approved adjustments.
• Investigate billing discrepancies, duplicate charges, missing documentation, and customer questions.
• Follow up on overdue or incomplete accounts according to established procedures and document each action.
• Prepare recurring billing, aging, payment, and exception reports for management review.
• Protect customer payment and account information and follow approved financial-data controls.

Requirements

• Strong numerical accuracy, attention to detail, and comfort with spreadsheets and billing systems.
• Ability to reconcile records, identify discrepancies, and maintain supporting documentation.
• Professional communication when following up with customers or internal teams.
• High discretion when handling payment and account information.
• Ability to manage recurring billing deadlines and multiple account issues.
• A pre-employment background check and, where applicable to this position and permitted by law, credit screening are required.

Preferred Skills and Experience

• Attention to detail, time management, and data accuracy
• Problem solving and account reconciliation
• Aging reports and financial records
• Billing and invoicing
• Confidentiality, documentation, and customer accounts
• Accounts receivable and payment tracking
• Customer service and remote collaboration
• Reporting and Microsoft Excel
• Billing systems and payment processing

Compensation & Benefits

• Salary: $50,000 - $56,500 per year

Location

• United States — 100% Remote