Overview
This role is a Billing Specialist position with a 100% remote setup for candidates throughout the United States.
- Job Type: Full Time
- Location: United States — 100% Remote
- Salary: $49,500 - $56,000 per year
Responsibilities
- Generate and review customer invoices using approved billing information, rates, and supporting documentation.
- Apply payments, maintain billing records, and reconcile account activity against invoices and approved adjustments.
- Investigate billing discrepancies, duplicate charges, missing documentation, and customer questions.
- Follow up on overdue or incomplete accounts according to established procedures and document each action.
- Prepare recurring billing, aging, payment, and exception reports for management review.
- Protect customer payment and account information and follow approved financial-data controls.
Requirements
- Strong numerical accuracy, attention to detail, and comfort with spreadsheets and billing systems.
- Ability to reconcile records, identify discrepancies, and maintain supporting documentation.
- Professional communication when following up with customers or internal teams.
- High discretion when handling payment and account information.
- Ability to manage recurring billing deadlines and multiple account issues.
- A pre-employment background check and, where applicable to this position and permitted by law, credit screening are required.
Preferred Qualifications
- Aging Reports
- Accounts Receivable
- Invoicing
- Payment Tracking
- Attention to Detail
- Billing
- Remote Collaboration
- Account Reconciliation
- Reporting
- Confidentiality
- Payment Processing
- Documentation
- Financial Records
- Customer Service
- Time Management
- Customer Accounts
- Problem Solving
- Microsoft Excel
- Billing Systems
- Data Accuracy
Compensation & Benefits
- Salary: $49,500 - $56,000 per year