Billing Specialist

Overview

This full-time Billing Specialist role is 100% remote within the United States.

Compensation: $50,000 - $56,500 per year

Responsibilities

• Generate and review customer invoices using approved billing information, rates, and supporting documentation.
• Apply payments, maintain billing records, and reconcile account activity against invoices and approved adjustments.
• Investigate billing discrepancies, duplicate charges, missing documentation, and customer questions.
• Follow up on overdue or incomplete accounts according to established procedures and document each action.
• Prepare recurring billing, aging, payment, and exception reports for management review.
• Protect customer payment and account information and follow approved financial-data controls.

Requirements

• Strong numerical accuracy, attention to detail, and comfort with spreadsheets and billing systems.
• Ability to reconcile records, identify discrepancies, and maintain supporting documentation.
• Professional communication when following up with customers or internal teams.
• High discretion when handling payment and account information.
• Ability to manage recurring billing deadlines and multiple account issues.
• A pre-employment background check and, where applicable to this position and permitted by law, credit screening are required.

Desired Skills and Experience

• Reporting, invoicing, accounts receivable, billing, and payment tracking
• Data accuracy, billing systems, payment processing, and aging reports
• Time management, remote collaboration, customer service, and problem solving
• Confidentiality, financial records, documentation, customer accounts, and account reconciliation
• Microsoft Excel