Billing Specialist

Overview

A Billing Specialist position is available with the organization. This is a full-time role based in Savannah, Georgia — 100% remote.

Compensation: $49,000 - $55,500 per year.

Responsibilities

• Generate and review customer invoices using approved billing information, rates, and supporting documentation.
• Apply payments, maintain billing records, and reconcile account activity against invoices and approved adjustments.
• Investigate billing discrepancies, duplicate charges, missing documentation, and customer questions.
• Follow up on overdue or incomplete accounts according to established procedures and document each action.
• Prepare recurring billing, aging, payment, and exception reports for management review.
• Protect customer payment and account information and follow approved financial-data controls.

Requirements

• Strong numerical accuracy, attention to detail, and comfort with spreadsheets and billing systems.
• Ability to reconcile records, identify discrepancies, and maintain supporting documentation.
• Professional communication when following up with customers or internal teams.
• High discretion when handling payment and account information.
• Ability to manage recurring billing deadlines and multiple account issues.
• A pre-employment background check and, where applicable to this position and permitted by law, credit screening are required.

Preferred Skills and Experience

• Aging reports
• Microsoft Excel
• Payment tracking
• Attention to detail
• Reporting
• Financial records
• Remote collaboration
• Customer service
• Problem solving
• Data accuracy
• Account reconciliation
• Customer accounts
• Accounts receivable
• Time management
• Billing
• Confidentiality
• Billing systems
• Documentation
• Invoicing
• Payment processing

Location

Savannah, Georgia — 100% Remote