Overview
This full-time Billing Specialist role is 100% remote and open to candidates throughout the United States.
Compensation: $49,500 - $56,000 per year
Responsibilities
- Generate and review customer invoices using approved billing information, rates, and supporting documentation.
- Apply payments, maintain billing records, and reconcile account activity against invoices and approved adjustments.
- Investigate billing discrepancies, duplicate charges, missing documentation, and customer questions.
- Follow up on overdue or incomplete accounts according to established procedures and document each action.
- Prepare recurring billing, aging, payment, and exception reports for management review.
- Protect customer payment and account information and follow approved financial-data controls.
Requirements
- Strong numerical accuracy and attention to detail, with comfort working in spreadsheets and billing systems.
- Ability to reconcile records, identify discrepancies, and maintain supporting documentation.
- Professional communication when following up with customers or internal teams.
- High discretion when handling payment and account information.
- Ability to manage recurring billing deadlines and multiple account issues.
- A pre-employment background check and, where applicable to this position and permitted by law, credit screening are required.
Preferred Qualifications / Desired Skills and Experience
- Microsoft Excel
- Data accuracy
- Time management
- Invoicing
- Confidentiality
- Payment processing
- Customer service
- Documentation
- Account reconciliation
- Accounts receivable
- Customer accounts
- Financial records
- Remote collaboration
- Billing
- Aging reports
- Billing systems
- Attention to detail
- Reporting
- Problem solving
- Payment tracking
Location
United States — 100% Remote
Job Type
Full Time