Billing Specialist

Overview

This role is for a Billing Specialist with 100% remote work across the United States.

Job Type: Full Time
Salary: $49,500 - $56,000 per year

In this position, you will manage customer invoices, payments, billing records, and account follow-up. The work supports reporting and customer/client support activities.

Responsibilities

• Generate and review customer invoices using approved billing information, rates, and supporting documentation.
• Apply payments, maintain billing records, and reconcile account activity against invoices and approved adjustments.
• Investigate billing discrepancies, duplicate charges, missing documentation, and customer questions.
• Follow up on overdue or incomplete accounts according to established procedures and document each action.
• Prepare recurring billing, aging, payment, and exception reports for management review.
• Protect customer payment and account information and follow approved financial-data controls.

Requirements

• Strong numerical accuracy, attention to detail, and comfort with spreadsheets and billing systems.
• Ability to reconcile records, identify discrepancies, and maintain supporting documentation.
• Professional communication when following up with customers or internal teams.
• High discretion when handling payment and account information.
• Ability to manage recurring billing deadlines and multiple account issues.
• A pre-employment background check and, where applicable to this position and permitted by law, credit screening are required.

Preferred Skills and Experience

• Microsoft Excel
• Billing and payment tracking
• Time management
• Aging reports
• Financial records and documentation
• Attention to detail
• Remote collaboration
• Customer accounts
• Payment processing
• Billing systems
• Accounts receivable
• Problem solving and account reconciliation
• Customer service
• Data accuracy
• Confidentiality
• Invoicing

Location

United States — 100% Remote