Commercial Lease Administrator III

Overview

This role (REMOTE) is responsible for analyzing and interpreting lease agreements and related documents to support billing and payment compliance, resolve disputes, and ensure landlord accounts are balanced.

The position reconciles arrears for designated market splits, verifies year-end billings for accuracy and lease compliance, and provides excellent customer service to landlord personnel.

Responsibilities

• Analyze and interpret lease agreements and ancillary documents to ensure proper application/compliance regarding billing and payment and disputes expenses when necessary.
• Compare landlords’ account ledgers with tenant payment history to reconcile outstanding balances.
• Analyze landlords’ year-end billings to verify accuracy and lease compliance.
• Generate entries for the accounting system.
• Review and code landlords’ invoices.
• Review and code checks received from landlords.
• Review accounts and initiate contact with landlords to collect arrears.
• Abstract additional rent data into Lucernex.
• Review and facilitate landlord entity changes and address changes.
• Escalate disputes and billing discrepancies to the Lease Administration Supervisor.
• Review and process defaults for a designated segment of the store/warehouse portfolio.
• Interface with Maintenance, Construction, and Real Estate departments to facilitate resolution of outstanding issues.
• Communicate professionally with internal and external contacts.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to maintain a safe work environment.
• Follow company policies and execute company standards on appearance and functionality, including appropriate brand representation.
• Communicate concerns or issues to leadership to support efficient department and company operations.

Education

• High School diploma or equivalent required
• Bachelor’s Degree in Business, Finance, or a related field, and/or equivalent experience preferred

Requirements

• 5+ years of accounting, property administration, or legal experience related to Commercial Real Estate with a large multi-site commercial tenant or landlord required
• 2+ years of experience in auditing or related real estate experience preferred

Skills & Competencies

• Service-oriented and self-motivated with exceptional communication skills
• Strong analytical and problem-solving abilities, including creative resolution skills
• Ability to prioritize workload and meet multiple deadlines simultaneously in a fast-paced environment
• Ability to work independently and contribute effectively in a team environment
• Ability to read, interpret, and apply lease language and related documents (including policy and procedure manuals)
• Ability to make difficult decisions while understanding when to build consensus; ability to calculate risk factors and assess potential outcomes
• Ability to consistently demonstrate fairness, trustworthiness, and truthfulness
• Strong interpersonal skills: build common identity, demonstrate integrity, respect others’ contributions, and provide positive, constructive feedback
• Ability to resolve differences between internal or external groups and win concessions without damaging relationships
• Ability to stay up to date on local, national, and international policies and trends affecting the business function and identify opportunities
• Time management skills to concentrate on priorities and adjust quickly to changing work conditions
• Willingness to engage in honest, open dialogue and actively listen; openness to and encouragement of constructive feedback

Knowledge

• Microsoft Office: High
• Account reconciliations: High
• General ledger: High
• Commercial or institutional real estate leases: High
• Year-end expense reconciliations: High
• Lucernex: Preferred

Preferred Qualifications

• Familiarity with Lucernex

Compensation & Benefits

• Competitive pay range of $65,000 - $73,000, depending on qualifications and experience
• Base pay or uncapped commission
• For eligible leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the employer

Benefits included:

• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Excellent career growth opportunities through on-the-job training and development programs
• Employee discounts on sleep products and accessories

Note: Pay amount does not guarantee employment for any particular time.

Location

Remote (California residents will be considered).

California Fair Chance Notice

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

Work Authorization

Legal authorization to work in the United States without the need for sponsorship is required. Proof of eligibility to work in the United States will be required.

Application Deadline

Applications accepted until 10/31/2026.

Equal Employment Opportunity

Equal employment opportunity employer committed to maintaining a non-discriminatory work environment. No discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.