Espec Select One

Overview

This role is focused on supporting clients at the beginning of their journey within the Select universe. The work is fully remote and aimed at delivering a premium digital experience with convenience, efficiency, and human proximity.

Responsibilities

• Serve and engage clients 100% digitally (chat/video/app)
• Provide updates on the Select portfolio, presenting benefits and differentiators of the segment
• Conduct consultative sales of low-complexity credit, investment, and insurance products
• Collect and update customer data
• Resolve customer requests remotely
• Maintain familiarity with digital solutions within the Santander ecosystem

Requirements

• Advanced knowledge of customer experience
• Experience in sales and proficiency in using digital tools
• CPA 10 (required)
• Experience applicable to remote service
• Strong command of digital service channels, customer journey, and financial products

Compensation & Benefits

• Variable compensation (PLR + RV)
• Medical and dental assistance
• Meal and food allowance
• Complementary retirement plan
• Life insurance
• Childcare/babysitter allowance
• Gympass or Totalpass
• Transportation allowance
• Program Nascer
• Be Healthy program (encourages healthier habits)
• PAPE (specialized personal support program)

Location

Brazil

Client Coverage (Model)

• Up to 1,500 clients

Client Income/Investment Range Supported

• Income: R$7,000.00 to R$15,000.00
• Investment: R$100,000.00 to R$300.00,00