Overview
This role is ideal for candidates based in the Greater Columbus, Ohio area or remote candidates located in the Eastern and Central time zones who are willing to travel to the Dublin, Ohio office quarterly. The Manager – U.S. Indirect Tax Audits, Controversy & Special Projects is responsible for managing and coordinating the organization's indirect tax audit and controversy matters across multiple jurisdictions and business segments. This position acts as the primary internal liaison to external advisors, providing oversight and governance to ensure audits, disputes, and related processes are completed efficiently, accurately, and in alignment with the organization's risk profile.
The role collaborates closely with Tax leadership, Finance, IT, and business stakeholders to strengthen controls, drive process improvements and automation, and enhance visibility and consistency across indirect tax controversy activities.
Responsibilities
- Serve as the central internal owner for U.S. indirect tax audit and controversy matters, coordinating internal stakeholders and interfacing with external advisors.
- Provide end-to-end oversight of U.S. indirect tax audits and disputes, including sales and use tax, property tax, and gross receipts taxes by tracking status, evaluating technical positions, and driving timely resolution.
- Direct and manage external advisors engaged in audit defense and controversy, including setting expectations, reviewing and challenging work product, and ensuring conclusions align with the organization's risk profile and business objectives.
- Identify, document, and enhance internal controls related to indirect tax audits and compliance; partner with relevant teams to implement process improvements that strengthen discipline, consistency, and audit readiness.
- Oversee the quarterly FAS 5 (ASC 450) reserve process for indirect taxes, coordinating with external advisors preparing reserve analyses, reviewing assumptions and conclusions, facilitating internal discussions, and obtaining alignment with Tax leadership.
- Collaborate with IT, Finance, and business stakeholders to drive efficiencies in audit data gathering and analysis by identifying, implementing, and leveraging automation, reporting, and data tools.
- Monitor legislative, regulatory, and administrative developments affecting U.S. indirect taxes; assess potential impacts and escalate issues and recommended actions to Tax leadership as appropriate.
- Partner with cross-functional teams on business initiatives, system implementations, and process changes to ensure indirect tax considerations and controversy implications are proactively addressed.
- Develop and maintain standardized audit and controversy playbooks, documentation, metrics, and executive-level reporting to enhance transparency, knowledge sharing, and governance.
Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field preferred.
- 7+ years of progressive tax experience with a strong focus on U.S. indirect taxes, including audit and controversy support preferred.
- Strong knowledge of U.S. indirect tax laws and regulations across multiple jurisdictions.
- Experience coordinating with external advisors on indirect tax matters.
- Hands-on experience with tax determination systems (e.g., Vertex) and ERP platforms (e.g., SAP).
- Proven ability to manage multiple workstreams and cross-functional projects in a large, complex organization.
- Excellent analytical, organizational, and communication skills, with the ability to translate technical tax issues for non-tax stakeholders.
- Strong Excel skills; experience with data analytics and automation tools (e.g., Alteryx, Power BI) is a plus.
Additional Expectations
- Manage department operations and supervise professional employees, front line supervisors, and/or business support staff.
- Participate in the development of policies and procedures to achieve specific goals.
- Ensure employees operate within guidelines.
- Make decisions with short-term impact on work processes, outcomes, and customers.
- Interact with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management.
- Resolve issues related to operations and/or projects and gain consensus from involved parties.
Compensation & Benefits
- Anticipated salary range: $105,100 - $165,110
- Bonus eligible
- Benefits include:
- Medical, dental, and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before payday with flexible pay options
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-life resources
- Paid parental leave
- Healthy lifestyle programs
Application Information
The application window is anticipated to close on 06/15/2026. Interested candidates are encouraged to submit applications as soon as possible.
Salary is determined by multiple factors including geographical location, relevant education, experience, skills, and internal pay equity.
Candidates who are returning to work, people with disabilities, those without a college degree, and veterans are encouraged to apply.
Location
Greater Columbus, Ohio area preferred; remote candidates in Eastern and Central time zones considered with quarterly travel to Dublin, Ohio office required.