Military Billing Specialist (On-site or remote)

Overview

This role involves supporting military families by ensuring accurate and timely billing for military moves and government contracts. The Military Billing Specialist will work collaboratively with agencies and partners to provide exceptional service and maintain compliance with government requirements.

Responsibilities

• Review and rate military move files to ensure accurate invoicing in compliance with account terms and government regulations.
• Prepare, submit, and reconcile invoices for internal customers and government payers promptly.
• Distribute revenue entries to the general ledger, commissioned salespeople, and contracted owner-operators.
• Follow established billing protocols for incomplete or disputed files; coordinate corrective actions and reporting.
• Collaborate cross-functionally with other locations, carriers, and agency partners to resolve discrepancies and close files.
• Utilize internal systems including Mainframe, NetSuite ERP, and Microsoft Office (Excel, Outlook, Word) to manage billing workflows.
• Support ad-hoc projects and process improvements as assigned.

Requirements

• Minimum of 5 years of experience in military billing.
• Exceptional attention to detail and accuracy with complex data sets and billing documents.
• Proficient in navigating multiple applications and systems simultaneously.
• Strong skills in Microsoft Excel and Office; experience with NetSuite, mainframe systems, and 400 NG tariff is a plus.
• Excellent organizational, communication, and time-management skills with the ability to consistently meet deadlines.
• Ability to follow established processes and suggest improvements to increase efficiency and accuracy.
• Billing and rating experience in transportation or government/military moving sectors is highly desirable.
• General accounting experience is a plus.
• Experience handling confidential customer or government data and familiarity with compliance expectations preferred.

Physical Requirements

• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Regularly required to talk and hear.
• Occasionally required to lift office products and supplies up to 15 pounds.
• Ability to sit for long periods; stand and walk frequently; bend, stoop, and reach occasionally.

Compensation & Benefits

• Hourly pay range: $20 to $26 per hour, based on experience.

Location

This position is part of a collaborative team spread across multiple locations in 19 states.