Overview
The Non Title IV Accounting Specialist is responsible for maintaining ledger integrity, ensuring cash application accuracy, and compliance across multiple business verticals including education, training, high school, and other divisions. This role manages the daily lifecycle of high-volume transaction processing, daily cash and bank reconciliations, and complex journal entries related to third-party payment platforms. The specialist also provides operational support to campuses and clients by resolving payment issues, managing credit balances, and offering direct student support via phone.
Responsibilities
- Perform daily reconciliation by creating, verifying, and reconciling posting reports for all payments received to ensure ledger alignment.
- Conduct bank reconciliations by cross-referencing posted payments with actual bank account activity.
- Post, audit, and reconcile incoming revenue data from various third-party payment platforms and servicers.
- Prepare and execute standard and adjusting month-end journal entries for third-party payment servicers.
- Serve as a primary contact for campus leaders to investigate and resolve missing payments through payment gateways, process institutional refunds, and review student payment plans.
- Provide administrative support across all business verticals, including billing, invoicing, client collections, credit balance resolutions, and interdepartmental communications.
- Offer daily coverage on the Student Account Phone Line to resolve student inquiries regarding account balances, payment confirmations, and ledger entries.
- Perform additional accounting, auditing, and operational duties as assigned to support departmental needs and growth.
Requirements
- High School Diploma or GED from an institution accredited by a regional or national accrediting agency recognized by the U.S. Department of Education.
- Minimum of 1 year experience in accounting, banking, or customer service.
- Strong analytical, financial, and problem-solving skills with high attention to detail.
- Proficiency in Microsoft Office and G Suite.
- Effective communication skills with the ability to provide professional customer service via phone and email.
- Self-motivated with a positive attitude and persistence.
- Ability to work in a fast-paced environment and manage multiple concurrent tasks with deadlines.
- Capability to prioritize tasks and reconcile large volume accounts using various reconciliation tools.
- Ability to learn and effectively use applicable school systems, databases, and tools.
- Ability to work independently and collaboratively in a structured and regulated environment.
Preferred Qualifications
- Associate’s degree or higher from an accredited institution or 1-2 years of accounting experience in a post-secondary institution.
- At least 1 year of experience using Campus Nexus.
Physical Demands
- Occasionally required to stand, walk, sit, use hands, reach, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
- Occasionally lift and/or move up to 25 pounds.
- Requires close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Prolonged periods of sitting and computer work.
Work Environment
- Generally indoors with moderate noise levels.
- Not typically exposed to weather conditions.
- Reasonable accommodations may be made for individuals with disabilities.
Additional Information
This job description is not exhaustive and may be revised as needed. Employment is at-will and does not constitute a contract.